Lisa Herrmann Email & Phone Number

Overland Park, Ks

Managed numerous highly technical and complex programs on the Network Technology Team.• Successfully led cross-functional teams building new data centers throughout the US. Fostered relationships between stakeholders, engineering, technical and field teams. Created an open environment for teams to accomplish organizational goals by providing clear direction, setting appropriate milestones, and removing roadblocks.• Efficiently and effectively implemented a program upgrading hardware and software on >160 routers in a phased approach by moving loaner equipment to 40 sites in the US. Collaborated with network planners, engineers, testers, and field technicians to develop roadmaps to complete the program with minimal impact to customers.

Led multiple cross-functional teams to build infrastructure and increase network capacity throughout the US.• Increased network footprint to support sales forecast by bringing fiber into sites, obtaining secure cages, installing power plants, DWDM, ASR9K, and OSSNET equipment, loading software and upgrading code to ensure network connectivity.• Created project plans for highly technical, engineering related projects across multiple sites. Plans were 4-5 pages, with client needs assessment, timelines, materials required, resources and task assignments.

Overland Park, Ks

Collaborated with Radio Frequency (RF) teams to increase capacity through software, hardware or tower upgrades.• Documented Project Lifecycle for capacity augmentations, utilizing Visio.• Delivered weekly detailed presentations on project status for hardware and software upgrades to directors, managers and OEM managers.

Partnered with e911 Team in vendor testing to ensure reliable 24/7 access to 911 for emergencies.• Coordinated with project managers, local police stations/dispatch stations (Public Safety Access Point – PSAP) and field technicians to complete testing and reschedule failed tests.• Crafted detailed logs in Microsoft Excel with time stamp and location data to be analyzed by team and management.

Authored engineering specifications for network platforms throughout U.S.• Partnered with planners, project managers, material coordinators, installation technicians, and collocation customers for site access, determining equipment required to meet specifications, and specific Sprint services sold for utilization of appropriate hardware.

Overland Park, Ks

• Facilitator, Mediator and Communications Expert (SME) for Facility Engineering and Management Team; encompassed eight separate teams. Represented the FE&M Team with VP’s and Director’s for process improvement initiatives and improved cross functionality with other teams. • Crafted Knowledge Management Program and Action Plan, an overview of organization and processes put into place ultimately recognized by Excellence in Missouri Foundation and shared at annual Missouri Quality Awards Conference.o Recipient of State of Missouri Board of Examiners: Missouri Quality Award, 2008.o Recipient of State of Missouri Board of Examiners: Missouri Quality Award, 2007.• Appointed Quality Examiner for State of Missouri Board of Examiners, visiting businesses onsite for examination of organization and processes. • Developed Annual Business Plan, set strategic objectives, training requirements, and SWOT Analysis for team of 100 (25-30 pages). • Led weekly training, communicated business plans, strategic directives, and utilized Visio for process mapping to identify risks, backlogs, or issues impacting project completion, 20-30 attendees, one-hour, PowerPoint and Visio, and handouts.• Designed Business Continuity Plan for Facility Engineering and Management, ensuring all facilities had a backup plan to continue work if building/facility was unavailable.

Overland Park, Ks

• Formulated cross connects and overhead superstructure specifications for sites throughout Northeast Territory, ultimately moving to Southeast Territory due tenure.• Engineer accountable for managing cross connect specifications to ensure 24/7 service at sites related to September 11th and Hurricane Katrina, and for OC192 Transatlantic fiber optic cable for U.S. (where cable landed on U.S. territory), a $2,000,000 portion of a large multi-million-dollar project.• Authored network standards for overhead superstructures placed throughout U.S., ensuring all were built to the same standards. Standards are still in place currently. o 30-page document with drawings, layouts, measurements, and materials to be used. • Mentored 10 new Network Engineers throughout tenure. • Tracked purchase requisitions for cabling and accompanying equipment and equipment racks, ensuring support documentation for Engineering Department on expenditures. • Forecasted budget with responsibility for expenditures, based on historical data and needs of network for upcoming next year, inclusive of justification for each piece of equipment.

Kansas City, Missouri Area

• Composed specifications for cross connect equipment installations and integration of equipment within a site. Each site varied in equipment type, creating integration challenges. • Coordinated with adjunct Engineers in installation and integration.• Assisted in payroll and expense reporting.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, Magna Cum Laude, Management And Marketing