Lisa Brown Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

• Utilized course authoring systems (such as Rise 360 and Articulate Storyline) and media tools (such as Camtasia, Google Suite, and Adobe) to create eLearning programs to support learning objectives.
• Created blended learning solutions, combining in-person workshops, e-learning modules, and virtual sessions to cater to a globally dispersed workforce.
• Employed assessment strategies, including pre- and post-training assessments, to measure training effectiveness and make data-driven refinements.
• Managed the instructional design project lifecycle, from initial analysis to evaluation, ensuring projects were delivered on time and within scope.
• Collaborated closely with subject matter experts (SMEs), project managers, and stakeholders to analyze training needs, define learning objectives, and create effective learning solutions.
• Managed training deployment and lifecycle for a new product launch.

Raleigh, North Carolina, US

• Designed a learning strategy to deploy virtual and blended learning for a rapidly growing sales team.
• Utilized course authoring systems (such as Rise 360 and Articulate Storyline) and media tools (such as Camtasia, Google Suite, and Adobe) to create eLearning programs to support learning objectives.
• Redesigned the UI of sales CMS and improved site traffic by 40%.
• Consulted with business partners across diverse teams (marketing, product, partners, sales, and executives) to align learning strategies with needs of the business.
• Established standardized metrics and methods for measuring impact of new hire and ongoing training programs.
• Developed learning framework for educating sales teams on sales skills, methodologies, and products.

Irvine, California, US

• Designed, implemented, and curated curriculum, documentation, and content to support an innovative enablement framework.
• Utilized authoring systems such as Rise 360 and Articulate Storyline to create eLearning programs to support growing sales teams of more than 500 individuals.
• Developed instructional materials including job aids, guides, training manuals, workbooks, and tutorial videos using Adobe, Camtasia, and MS Suite.
• Created and scaled onboarding curriculum for 400 individuals.
• Developed partner ecosystem onboarding learning path.
• Leveraged learning strategies to deliver over 40 learning programs on a variety of topics such as products, technology, and sales techniques to a global sales team of 600+ persons.

College Station, TX, US

• Created specialized learning intervention programs for more than 200 students with academic deficiency using blended learning techniques.
• Trained and managed staff of 50 to implement complex, college-wide scheduling via instructor-led classroom techniques, job aids, manuals, and instructional videos.
• Designed and delivered learning programs and curriculum for staff of 50 on scheduling and new policies/procedures.
• Developed instructional materials including job aids, guides, training manuals and workbooks using MS Suite, Adobe, and Camtasia.
• Networked and collaborated with SMEs to implement consistent learning strategies and achieve learning objectives.
• Managed large programs and implemented change regarding new policies and best practices for the university.

Georgetown, TX, US

• Produced instructor-led training program and learning content for new employees and acted as the classroom instructor for new hire and ongoing training.
• Developed instructional materials including job aids, guides, training manuals, and workbooks using MS Suite.
• Hired, onboarded, and managed a team of 5 employees.
• Supervised and assigned projects to employees who were best suited to fulfill project needs.

Austin, TX, US

• Created a new employee training manual for instructor-led training techniques.
• Conducted the integration and management of digital, Oracle-based, and physical files for updating and transcribing student records.
• Prepared communication of accurate information regarding policies, procedures, and resources to be distributed university wide.
• Assessed and actively prioritized needs of both small and large project, often in tight deadlines.
• Utilized Salesforce and Ellucian software for daily operations.

Anchorage, Alaska, US

• Designed learning interventions for students with special learning needs.
• Worked independently to assist students and assess progress towards goals.
• Balanced needs and directives from service teams.
• Collected and evaluated data to improve overall specialized education plans.
• Collaborated with subject matter experts to develop learning materials and curriculum.
• Conducted needs assessments and provided recommendations.

• Functioned as part of a wrap-around team to improve overall client well-being in a mental and behavioral health setting. Acted as point of contact for client teams.
• Coordinated with team members to address client needs and improve client well-being.
• Prioritized decisions based on assessed risks of scheduling staff with clientele.
• Resolved conflict through negotiation and mediation.
• Utilized CRM software for daily operations.

• Networked with university students and staff to increase sales.
• Greeted customers and anticipated their needs and wants.
• Prepared and processed sales invoices.
• Represented the Lil' Stitches brand.

• Greeted and assisted students, visitors, faculty, and emergency personnel with all inquiries.
• Ensured timely resolution of facility and office supply requests.

Master Of Education - Med, Educational/Instructional Technology

Bachelor Of Science (B.S.), Law Enforcement And Justice Administration

Bachelor Of Science (B.S.), Psychology