Lisa Brown Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

• Utilized course authoring systems (such as Rise 360 and Articulate Storyline) and media tools (such as Camtasia, Google Suite, and Adobe) to create eLearning programs to support learning objectives. • Created blended learning solutions, combining in-person workshops, e-learning modules, and virtual sessions to cater to a globally dispersed workforce.• Employed assessment strategies, including pre- and post-training assessments, to measure training effectiveness and make data-driven refinements.• Managed the instructional design project lifecycle, from initial analysis to evaluation, ensuring projects were delivered on time and within scope.• Collaborated closely with subject matter experts (SMEs), project managers, and stakeholders to analyze training needs, define learning objectives, and create effective learning solutions.• Managed training deployment and lifecycle for a new product launch.• Utilized and maintained content and learning management systems (LMS) to deploy and track training programs, providing valuable insights for continuous improvement.• Constructed Vendor Scorecard and vetted vendors to replace Content Management System of record.• Served as technical lead to successfully onboard and rollout a new Learning Management System.

Raleigh, North Carolina, Us

• Designed a learning strategy to deploy virtual and blended learning for a rapidly growing sales team.• Utilized course authoring systems (such as Rise 360 and Articulate Storyline) and media tools (such as Camtasia, Google Suite, and Adobe) to create eLearning programs to support learning objectives. • Redesigned the UI of sales CMS and improved site traffic by 40%.• Consulted with business partners across diverse teams (marketing, product, partners, sales, and executives) to align learning strategies with needs of the business.• Established standardized metrics and methods for measuring impact of new hire and ongoing training programs.• Developed learning framework for educating sales teams on sales skills, methodologies, and products. • Managed training deployment and lifecycle for a new product launch.• Assessed gaps in partner learning resources to determine what content needed to be created.• Maintained a content management system and learning management system• Constructed Vendor Scorecard and vetted vendors to replace Content Management System of record.

Irvine, California, Us

• Designed, implemented, and curated curriculum, documentation, and content to support an innovative enablement framework.• Utilized authoring systems such as Rise 360 and Articulate Storyline to create eLearning programs to support growing sales teams of more than 500 individuals.• Developed instructional materials including job aids, guides, training manuals, workbooks, and tutorial videos using Adobe, Camtasia, and MS Suite.• Created and scaled onboarding curriculum for 400 individuals.• Developed partner ecosystem onboarding learning path.• Leveraged learning strategies to deliver over 40 learning programs on a variety of topics such as products, technology, and sales techniques to a global sales team of 600+ persons.• Supported ongoing partner enablement by developing eLearning and VILT training programs.• Maintained partner learning content hub. • Participated as part of a team to establish and implement a new sales enablement platform.• Collaborated with SMEs to gain insights for training programs and curriculum.• Routinely evaluated and conducted analysis to determine business needs and assess performance gaps for opportunities to enhance learning and development.

College Station, Tx, Us

• Created specialized learning intervention programs for more than 200 students with academic deficiency using blended learning techniques.• Trained and managed staff of 50 to implement complex, college-wide scheduling via instructor-led classroom techniques, job aids, manuals, and instructional videos.• Designed and delivered learning programs and curriculum for staff of 50 on scheduling and new policies/procedures.• Developed instructional materials including job aids, guides, training manuals and workbooks using MS Suite, Adobe, and Camtasia.• Networked and collaborated with SMEs to implement consistent learning strategies and achieve learning objectives.• Managed large programs and implemented change regarding new policies and best practices for the university.

Georgetown, Tx, Us

• Produced instructor-led training program and learning content for new employees and acted as the classroom instructor for new hire and ongoing training.• Developed instructional materials including job aids, guides, training manuals, and workbooks using MS Suite.• Hired, onboarded, and managed a team of 5 employees.• Supervised and assigned projects to employees who were best suited to fulfill project needs.

Austin, Tx, Us

• Created a new employee training manual for instructor-led training techniques.• Conducted the integration and management of digital, Oracle-based, and physical files for updating and transcribing student records.• Prepared communication of accurate information regarding policies, procedures, and resources to be distributed university wide.• Assessed and actively prioritized needs of both small and large project, often in tight deadlines.• Utilized Salesforce and Ellucian software for daily operations.

Anchorage, Alaska, Us

• Designed learning interventions for students with special learning needs.• Worked independently to assist students and assess progress towards goals. • Balanced needs and directives from service teams.• Collected and evaluated data to improve overall specialized education plans.• Collaborated with subject matter experts to develop learning materials and curriculum.• Conducted needs assessments and provided recommendations.

Functioned as part of a wrap-around team to improve overall client well-being in a mental and behavioral health setting. Acted as point of contact for client teams.• Coordinated with team members to address client needs and improve client well-being.• Prioritized decisions based on assessed risks of scheduling staff with clientele.• Resolved conflict through negotiation and mediation.• Utilized CRM software for daily operations.

• Networked with university students and staff to increase sales.• Greeted customers and anticipated their needs and wants.• Prepared and processed sales invoices. • Represented the Lil' Stitches brand.

• Greeted and assisted students, visitors, faculty, and emergency personnel with all inquiries.• Ensured timely resolution of facility and office supply requests.

Master Of Education - Med, Educational/Instructional Technology

Bachelor Of Science (B.S.), Law Enforcement And Justice Administration

Bachelor Of Science (B.S.), Psychology