Lisa Dugan Email & Phone Number

Wilmington, Delaware, United States

Dynamic leader focused on enhancing data governance and operational efficiency within the organization.As the Operational Excellence Data Team Manager, I work closely with business users and cross-functional teams to maintain data integrity, consistency, and efficiency across SAP master data domains and various platforms. My primary responsibility is to establish and implement robust master data frameworks, policies, and standards that support business processes, inform decision-making, and enable advanced Business Intelligence and Analytics. I leverage my background in Supply Chain and IT-related programs to drive effective data governance and technological innovation throughout the organization, ensuring that our data remains accurate and efficient.Key Contributions: Selected to lead a corporate team with 16 locations worldwide, implementing strategic initiatives that improved operational efficiency and enhanced team collaboration. Managed data quality, governance, and strategy, ensuring adherence to the data governance plan and organizing master data procedures. Delivered accurate, prompt, and trusted services that satisfied both internal and external customers by collaborating with multiple functions to provide standard, efficient, and effective solutions.

Wilmington, De

Led a team of 25 employees to ensure smooth operations, including monitoring and maintaining master data, overseeing business and operational reporting, and administering product labeling.Designed and implemented processes for data, reporting, and label changes to ensure compliance and continuous improvement. Led and managed a team across three Asian countries, analyzing and mitigating operational risks. Developed centralized data and reporting procedures, coordinating cross-functionally to improve business outcomes.Key Contributions: Improved staff turnover, team performance, and collaboration through change management and people leadership. Met corporate cost targets by redesigning workload and reducing the team by 20%. Minimized the risk of data defects during the divestiture of the parent company and changes to SAP systems.

Wilmington, De

Led and steered a team of 13 employees with aim of increasing the productivity and achieving the targets in compliance with cost and investment. Devised and implemented numerous strategies to enhance the operational efficiency. Communicated and coordinated with executives and leaders comprising of supply chain leader, business leadership, sourcing, logistics, manufacturing, regional sales and marketing/demand, and customer service for supply-chain planning and ensuring smooth running of operations. Directed supply chain improvement activities in all aspects of the source-plan-make-deliver-return space, and drive standardization, simplification, and speed across the global supply chain.

Wilmington, De

Served as supply chain subject matter expert in the corporate center of excellence and spearheaded numerous projects from conception to completion. Designed and executed business processes and ensured alignment with organization’s goals. Led development and implementation of crop data governance policies and ensured compliance for process improvement. Led customer segmentation and supply chain treatment data analytics for demand led fulfillment project.

Wilmington, De

Led and mentored cross-functional and multi-department teams to enhance the productivity. Spearheaded five projects from conception to completion, while exceeding performance objective of $1M savings in PTOI.

Accountable for creating monthly and weekly production requirements and inventory plans that meet demand requirements from the DIBM / S&OP Planning process. Utilizes capacity analysis and customer service policies to govern schedules and finished product inventory plans. Responsible for creating and executing master scheduling time horizons and periods in accordance with business strategies and policies. May be responsible for master plans for single or multiple plants. Works with operations and unit managers, supervisors, material planners, schedulers and customer service. Responsible for continuous improvement of the master scheduling process and performance.

Philadelphia, Pa

Managed facility upgrade with a budget in excess of four million dollars through planning stages and budget proposals into project implementation.Coordinated project and team efforts between outside contractors and on-site specialty groups for capital and cost improvement projects.

Cherry Hill, Nj

Experienced engineer in industrial wastewater treatment, remediation and environmental compliance projects. Served as a technical resource in the implementation of projects. Included evaluation of treatment options, design calculations and development of design reports. Required travel and field work.

Huntingdon Valley, Pa

Team leader for piping schematics and process and instrumentation diagrams. Allocated work to three team members. Ensured that all piping design conformed to the piping standards in effect for the project. Scheduled tasks as to ensure that projects were competed efficiently and correctly.

Exton, Pa

Designed trenching, piping, and equipment layouts for subsurface remediation systems. Specified equipment required for optimal remedial effectiveness. Managed field operations for system installations. Coordinated subcontractor services.