Responsible for the implementation and operational support of document imaging applications across Providence Health & Services. Applications included Hyland OnBase, Perceptive Image Now & OpenText RightFax.

Responsible for the implementation and operational support of collaboration applications across Providence Health and Services. Applications include web services (intranet and Internet on Microsoft Office SharePoint Server), Exchange, Office Communicator and Cisco Meeting Place.

Responsible for the administrative and operational unit that promotes Enterprise IS as an efficient and effective organizational function within Providence Health & Services. Position is focused on internal management of the department and its component divisions. The responsibilities include a broad range of functions that support the organization in a systematic and sustained way such as business operations; performance improvement/operational excellence; service level agreement management… Show more Responsible for the administrative and operational unit that promotes Enterprise IS as an efficient and effective organizational function within Providence Health & Services. Position is focused on internal management of the department and its component divisions. The responsibilities include a broad range of functions that support the organization in a systematic and sustained way such as business operations; performance improvement/operational excellence; service level agreement management and metrics; governance support; grants and awards; staff and management development; and marketing/communications. Show less

Responsibility for Infrastructure Services Project Management Office (PMO), Enterprise Change Management and Administration of the department.

Responsibilities included management of Desktop support and Desktop Engineering teams, Asset Management and "Account Management" functions for our Infrastructure Services group with Providence.