Lisa Bowers Email & Phone Number

Indianapolis, In, Us

Greater Indianapolis

Just a few of our success stories:A service provider was struggling with their customer service and follow through. Office Allies provided a human to answer the phone, process payments, and schedule appointments. We reviewed the processes and found slight adjustments resulted in better customer satisfaction and more jobs. Within 4 years, the company increased from $50,000 to over $1.25 million revenue.An IT Entrepreneur was struggling with his social media and online presence. Within 6 months, with focused and dedicated social media management, his online presence grown 20 to almost 400 followers. He is now seen with brand recognition and as an Industry Expert.He is an incredible clean interior painter, but his financial records were a mess! Office Allies were able to take his bookkeeping, organize his records, and give him timely reports so he knows his numbers. Now his jobs are projected correctly, he knows his profits, and has better control of his expenses.

In the classroom or online, I instructed adult students on various subjects - MS Office, Windows, logic & design, programming, and database design & implementation. By working within the industry, I am able to add practical, hands on projects to the academic courses, resulting in a well informed, prepared workforce.Collaborated with the IT / business department to develop the courses, review and select textbooks, and establish transferable courses for universities, allowing students to receive an inexpensive education close to home, but also able to transition to the university without starting over. Mentoring CIS students on their career goals, course selection, and helping with mock interviewing, resulting in graduates being employed before or immediately after completing their education. Working individually with my students with an open door/email, resulted in being named Adjunct Faculty of the Year, Business Division (2009) and Empire Who’s Who of Women in Education, Honor Edition: 2010/2011, 2009/2010, 2008/2009, 2007/2008, and 2006/2007.

Jeffersonville, Indiana, United States

Created a tailor-made computer thinking expert system for a residential treatment center, to save 3-5 hours per client monthly and ensure compliance with both Indiana and Kentucky State as well as Federal requirements. Integrated user-level security and HIPAA data protection to prevent misuses of personal information.Analyzed state and federal requirements and rules to pinpoint critical factors within the flow of data and processes, to develop recommended treatment plans. Worked with pyschologists and counselors to determine proper questions and assessments to lead to proper care for adolescences. Generated custom operations software for 5 different golf courses, including tee time scheduling and 8 individual pro trainers schedules, and tracked over 800 memberships within the bookkeeping and accounting features. Resulting in a centralized headquarters and better analytical information to clear business forecasting.Facilitated end-user training for groups of 25-50 employees and generated supporting documentation for proprietary computer systems, reducing the employees learning curve and enabling immediately work on deployment of the new software. Evaluated multiple stack UNIX system and over 300 individual legendary interactive programs for Y2K impact and led the resolution team, resulting in no software failure for a 24-hour operation manufacturing center.Project leader of smoothest UNIX system mitigation in the company's 25 year history, resulting in zero downtime as a result of the conversion. Previous conversions within company history resulted in major workflow interruptions for days afterwards.

Bachelor Of Applied Science (Basc), Computer Technology/Computer Systems Technology

Activities and Societies: Resident Government, Christian Student Center

Master Of Arts (Ma), Information Technology & Management, Business Administration Management