Lisa Maier Email & Phone Number

Milton, DE, US

United States

United States

Manages multi-state P&L and operations in joint-venture partnerships with large nephrology practices. Leads team to execute on clinical model with a focus on quality and reducing medical spend.

United States

• In this role, I guide a growing team of nearly 100 clinical and non-licensed professionals responsible for providing value-based care for dialysis and CKD patients across the US. I manage service delivery and strategy.
• Played a key role in a collaborative effort to secure our NCQA accreditation, engaging with team members and stakeholders across the enterprise to ensure the process was successful.
• Championed a home first philosophy, focusing on removing barriers to care and driving healthcare equity.
• Engaged with and developed employees from a remote workspace, assessing the unique needs of each program to support growth and ensure resources were allocated appropriately.
• Partnered with Accenture on the development and launch of CareTeamHub (a Salesforce product).
• Grew our Renal Care Coordination program from 5 to more than 40 across individual practices, as well as designed and distributed onboarding resources and program supports for practice partners.

United States

• During this time, I engaged with the medical office and our Clinical Interventions Lab to identify process improvements, service gaps, and program enhancements. I led clinical design and implementation of pilot.
• Served as a Subject Matter Expert (SME) on CKD-specific chronic disease management programs marketed to large payors throughout the US.
• Introduced SOPs to create a consistent operating model and expectations for programs.
• I partnered with Actuary team to provide clinical data analysis and key insights leading to opportunity for improving patient care while reducing medical spend.

Eastern United States

• As Program Manager, I led operations and strategy for nine Renal Care Coordination programs along the East Coast. This included coaching and developing RNs embedded in practices around the region, identifying gaps and.
• Consulted with practice physicians to review metrics and trends, identifying strategies for improving home penetration rates, permanent access rates, and 120-day survival rates.
• Demonstrated the ROI of our program by creating a comprehensive analytical review.
• Partnered with the Senior Director on process improvement projects and program enhancements.

• When I started with the organization, I was in charge of developing strategies and operating plans to ensure positive outcomes for dialysis and chronic kidney disease (CKD) patients. I collaborated with our executive.
• Transformed care for patients by introducing a pilot concept that eventually led to a value-based care model, serving as the fifth Renal Care Coordinator in the US embedded within a practice.
• Delivered a 400% improvement in home care options in my first year as an advocate for change and the liaison to dialysis facilities and transplant centers in the area.
• Established a peer mentoring model to support patients in managing chronic disease.
• Doubled vascular access rates by building relationships with providers to identify areas of improvement, as well as educating nephrologists about surgical timelines to encourage earlier referrals.