Lisa Knutson Email & Phone Number

Minneapolis, MN, US

Minneapolis, MN

• Lead team of 3 coordinators, managing day-to-day operations and ensuring seamless workflow.
• Compile comprehensive contracts from internal sources and facilitate the onboarding process for new clients.
• Integration of client information into CLA software for seamless tracking and billing.
• Train newly hired staff.
• Assist clients with inquiries related to invoicing, accounts payable, and overdue bills.
• Implement enhancements to internal databases to optimize data workflow efficiencies.

Waconia, Minnesota, United States

• Delivered outstanding customer service in face-to-face and telephone interactions.
• Managed patient registration and scheduling.
• Ensured strict adherence to company and regulatory requirements for document management.
• Coordinated schedules for therapists, creating and retrieving patient files as needed.

Chaska, Minnesota, United States

• Ensured smooth execution of home athletic events, managing facility set-up, inquiries, and crowd control.
• Managed financial aspects of events, including ticket sales, cash reconciliation, and financial reporting.
• Scheduled athletic facilities for practices, competitions, and extracurricular activities.
• Improved the athletic and activity registration system for students.
• Coordinated transportation logistics for athletic teams.

Minneapolis, Minnesota, United States

• Coordinated diverse meetings for the international transportation team.
• Compiled detailed international and domestic travel itineraries.
• Managed financial aspects, overseeing expenses and creating annual budgets.
• Facilitated onboarding for new staff and played a key role in meetings and conferences.
• Designed variance reports for expense tracking and data analysis.

Minneapolis, Minnesota, United States

• Managed budget for the event security department.
• Developed standard operating procedures for emergency responses.
• Collaborated with various departments for staffing assignments and training.

Davenport, Iowa Area

• Organized and managed a variety of aquatic events, including swim meets, water aerobics classes, and special community swim events.
• Coordinated the deployment and scheduling of lifeguards, swim instructors, and water aerobics personnel to ensure smooth event operations.
• Developed comprehensive schedules and staffing criteria for various aquatics activities, ensuring all events were well-staffed and efficiently run.
• Executed monthly security training drills to ensure staff readiness for pool and facility emergency procedures during events.
• Fostered positive relationships with members and guests, enhancing event participation and retention through exceptional customer services.
• Participated in leadership training and fiscal management courses to improve event management skills.

Davenport, Iowa Area

• Directed the day-to-day functions of the box office, ensuring efficient ticket sales and event entry processes.
• Established and maintained policies for box office operations, including ticketing for special events and game days.
• Collected and analyzed data to support marketing and promotional strategies aimed at increasing event attendance.
• Compiled and analyzed ticket sales reports to inform future event planning and marketing efforts.

Mankato, Minnesota, United States

• Assisted in the setup and dismantling of various sports events, ensuring all logistical aspects were handled efficiently.
• Managed facility access for teams, officials, and staff, and scheduled volunteers and student workers for event support.
• Served as the main point of contact for the Minnesota State High School League for tournament games, ensuring smooth event operations.
• Oversaw reservations and managed facility rentals for non-game day events, ensuring all client needs were met.
• Coordinated facility requests for team practices, ensuring all events and practices were scheduled without conflicts.

Ma, Sports Management

Activities and Societies: Delta Sigma PiAthletic Department Event Management Graduate Assistant

Bs, Business Management

Activities and Societies: Delta Sigma Pi