Lisa Mcdonald Email & Phone Number

Toronto, On, Ca

Metro Hall, Toronto

Assistant to 3 Managers, 20 engineers and project managers, external consultantsChange Ambassador, ModernTOWireless Coordinator, CIMPLBasement Flooding Protection Program & Stormwater Management InfrastructureActing Administrative Assistant to the Director/Backup Assistant to 2 other teams• Responsible for the onboarding process of new staff and external consultants • IT Services Liaison for staff and external consultant accesses• Creates AODA-compliant documents for City website and intranet• Reviews and approves staff time sheets on behalf of managers (PTP)• Coordinates with Canada Post for the production and delivery of community notices • Books meeting rooms, venues and equipment, and arranges other facilities requests• Schedules meetings and coordinates training sessions for staff• Circulates, updates, proofreads and formats staff reports• Processes membership renewals, staff reimbursements, wireless charges• Chairs meetings, prepares agendas, takes minutes, follows up on action items• Prepares presentation materials; tracks and processes various documents• Orders and maintains office supplies and personal protection equipment (PPE)• Utilizes Microsoft Office, PTP, Project Wise, eTime, Jabber, Webex• Coordinates and maintains manual and computerized filing/retrieval systemhttps://www.toronto.ca/

Habayit Shelanu Seniors Residence (Ward 12) And Regent Park Community Centre (Ward 13)

• Assist with opening, setting up and closing the voting space• Process voters and issue ballots• Administer Declarations of Identity(Municipal Elections Oct 2018/Oct 2022, Bi-Election for Mayor June 2023)

City Hall, Toronto

Assistant to Manager and team of 12 PlannersActing Administrative Assistant to the Director/Backup Assistant for 2 other teams• Coordinates internal/external meetings, manages the calendar of West/South Section Manager • Books meeting rooms, venues and equipment, car reservations, other facilities requests • Operates office computers (Windows, Microsoft Office, IBMS/Amanda, Livelink) • Proofreads and formats staff reports for City Council and Community Council• Records daily attendance for section staff, submits weekly time sheets to Payroll• Works with Planners and other staff to coordinate the delivery of public notices• Prepares and reconciles invoices, receipts and expenses; coordinates payments• Attends community consultation meetings; transcribes minutes• Prepares, sorts, and distributes mail; circulates development applications• Monitors, orders and maintains office supplieshttps://www.toronto.ca/

City Hall, Toronto

Assistant to Manager, Film Sector and Music Sector Development Officers, Film Permit Coordinators• Processed film location permit documentation; cash/credit and debit card sales• Performed database searches to input, retrieve and report information (FOPS)• Prepared and distributed invitations, tracked RSVPs (Mayor Tory's LA Mission)• Maintained manual and computerized filling systems • Collected, sorted, and distributed incoming and outgoing mail• Responded to inquiries made in person, by telephone and in writing • Attended meetings, transcribed minutes • Monitored, ordered and maintained inventory of office supplieshttps://www.toronto.ca/

Toronto, Ontario, Canada

- Welcomes patrons for shows and events- Concessions - fills food and beverage orders/cashier- Ticket scanner at doors; manages coat check- Assists patrons with disabilities; elevator operator- Distributes programs/gives directional support- Provides historical information on the building- Ushers patrons to their seats/monitors and assists patrons during shows- Attends show briefings; watches all the shows!

Toronto, Ontario, Canada

- Welcomes patrons for concerts and events at Massey Hall, TD Music Hall and Roy Thomson Hall- Scans tickets at doors/manages coat check- Provides show info and programs/directional support - Assists patrons with disabilities/elevator operator- Ushers patrons to their seats/monitors and assists patrons during shows- Attends show briefings; watches all the shows!

Tiff Bell Lightbox- 350 King St W, Toronto

• Ticket Agent - Box Office & Call Centre 2024 (TIFF Lightbox)• Ticket Agent - Call Centre & Box Office 2023 (TIFF Bell Lightbox) • Ticket Agent - Protocol Office 2022 (Hyatt Regency Hotel)• Ticket Agent - Internal Ticketing 2022 (5th Floor, TIFF Bell Lightbox)• Ticketmaster electronic ticketing system operator, Festival and Pre-Festival• Provides exceptional customer service to members, delegates, partners, patrons, guests and staff• Ticket Agent/Tech Support 2021 - TBLB Box Office, Call Centre (Gallery), Scotiabank Theatre• Ticket Agent/Tech Support 2020 - Bell Digital Cinema, Call Centre (TBLB Gallery/Learning Studio)• Ticket Agent 2015-20 - Industry Box Office (Hyatt Regency Hotel), Patrons Circle Box Office (TBLB)• Ticket Agent 2015-2020 - Members Box Office (Metro Centre) http://tiff.net/https://digital.tiff.net/

Toronto, Ontario, Canada

• Exhibition Host and VIP Event Host (all shows)• Sales Associate - Gift Shop/Retail, Lighthouse Immersive (Toronto Star building)• Docent - Immersive Disney Animation • Employee of the Month/Rock Star of the Month (August 2022) • Conducting Front of House operations for The Art of Banksy, F1 The Exhibition, Faulty Towers Live: The Original Dining Experience, Friend: The One with Gunther, Buffy Revamped, Morange Fashion Launch Event, No Save Points - a play you can play, Disney Animation: Immersive Experience, Le Musk, Immersive King Tut: boy, king, hero, Official Bob Marley Exhibition, Robert LePage's Library at Night, Immersive Frida Kahlo, Immersive Klimt Revolution, Immersive Van Gogh Exhibition, Immersive: Touch, Shelter Our Sky - immersive fundraiser for Ukraine, Immersive Shevchenko: Soul of Ukraine, Immersive Nutcracker: A Winter Miracle, Looking for the Dance (Photography of Mikhail Baryshnikov) - Host for pre-opening VIP Events (all shows) - Host Sales Clerk/Cashier/Merchandise Inventory - gift shop (all shows) - Checking patron Proof of Vaccination/Photo ID; advising on COVID-19 protocols/sensory alerts - Ticket Scanner/Clicker; VIP tour guide; Coat Check - Assembling and distributing promotional items - Food & beverage server at Lavazza Cafe - Gallery Attendant: monitoring capacity levels/reporting on technical and security issues - Directional support/crowd and line controlhttps://lighthouseimmersive.com/

New York City

• Book reviews• Copy editor of music playlist blurbs, short and long copy• Transcriber of song lyricscompanycue.com/

Hot Docs Ted Rogers Cinema, 506 Bloor St W

• Provided high level customer service to patrons, delegates, partners, guests, staff, volunteers• Operated Agile electronic ticketing system (ver 6.14)• Processed ticket, merchandise and membership orders in person, online and over the phone

Toronto, On

• In-person ticket sales using Ticketmaster• Front line customer service and problem solving• Stage Door attendanthttp://www.tocentre.com/

Toronto, On

Toronto Real Estate Forum Chairs’ Reception (Nov 2016)• Delegate badge pick-up (Fairmont Royal York Hotel)Microsoft Worldwide Partner Conference (July 2016)• Monitored attendance/ushered international delegates attending Sessions (MTCC)• Directional support to international delegates attending Keynote Speeches/Breakfasts (ACC)http://www.bbwinternational.com/

Calgary, Alberta

• Arrange meetings, write in-depth interviews with artists, and movie reviewshttp://www.notinhalloffame.com/

2Nd Fl-760 Bathurst St, Toronto

• Admin support to President/Executive Producer and Head of Production/Business Affairs• Admin support to Production Staff: Canada’s Smartest Person (CBC)• Admin support to Accountant: banking/petty cash mgmt/invoice reconciliation/filing• Maintain day-to-day office administration and operations• Database/contact management• Prepare text, images and contact lists for mass emails (Mail Chimp)• Research new vendors/suppliers/technology/real estate• Book travel arrangements/prepare expense reports• Order and maintain office supplies• Prepare and distribute incoming/outgoing mail/couriers• Run errandshttp://www.mediahqs.net/

10Th Fl-110 Spadina Ave, Toronto

• Welcomed clients and guests arriving at studio• Ensured non-disclosure agreements (NDAs) completed by all guests, filed• Answered VOIP telephone switchboard and directed calls• Prepared cheque requisitions, expense reports, Workflowy• Managed bookings for four meeting rooms• Tracked employee sick days• Sorted, prepared, distributed incoming and outgoing mail/couriers• Administrative support to Studio Manager and Executive Assistanthttp://www.gurustudio.com/

142 Fort York Blvd. Toronto

• Minute-taker at Board of Directors and Committee meetings• Organized files pertaining to Board of Directors and Committee Meetings• Facilitated Indiegogo fundraising campaign, coordinated post-concert party• Recruited volunteers to assemble performance programs and man merchandise sales tables• Assisted with distribution of promotional materials; community outreachhttp://www.artoftimeensemble.com/

Dovercourt House- 3Rd Fl-805 Dovercourt Rd, Toronto

• Managed studio bookings, prepared invoices, tracked payments• Prepared expense reports, staff payroll, tax forms, charitable donor receipts • Booked travel arrangements; prepared itineraries• Coordinated distribution of promotional materials• Assisted Administrative Director with special events and fundraisers• Assisted Artistic Director with auditions and rehearsalshttp://www.corpus.ca/

Toronto, Ontario

• Managed data with Gift Tool and Constant Contact• Assisted Member Services Coordinator with set-up of webinars • Booked travel arrangements for President/CEO• Updated staff manual and electronic files for Human Resources and Board of Directors • Designed document templates for staff appreciation acknowledgement lettershttp://www.cbsr.ca/

Toronto, Ontario

• Arranged meetings, wrote in-depth interviews with artistshttp://www.smalltowntoronto.com/

600 Bay St, Toronto

• Sourced talent, confirmed schedules, and booked guests on the Liquid Lunch program• Provided On-Air Host with background on guests before each show• Welcomed guests upon arrival at studio• Updated fileshttp://www.thatchannel.com/

Toronto, Ontario

• Set up Facebook/Twitter profiles for multiple artists• Contacted media to book interviews • Administrative supporthttp://www.nikkiclarkeinc.com/

Distillery District- Case Goods Bldg, Suite 201-15 Case Goods Lane, Toronto

• Managed complex Microsoft Access database to produce client contracts & artist schedules• Organized and maintained inventory of promotional/publicity materials for over 50 artists• Provided admin support to Executive Director and Sales Team• Coordinated staff parties: sent invites, booked venue, confirmed menus, invoicing• Served as Stage Hand at performance showcase held at Lorraine Kimsa Theatre• Created comprehensive sales reports for staff meetings/took minutes in staff meetings• Prepared and delivered Board of Directors agendas, minutes, support documents http://www.prologue.org/

64 Jefferson Ave, Toronto

• Assisted both the Director of Affiliate Relations and the Director of Resource Development• Managed multiple calendars, scheduled meetings, booked appointments• Booked travel arrangements: flights, hotels, car rentals; prepared itineraries• Reconciled receipts and prepared expense reports• Prepared and tracked contracts and agreements until duly-signed, filed• Liaised with event organizers, hotels & venues to confirm registrations and accommodations• Prepared gift baskets for client lunches and thank you's• Assembled mass shipments of event materials for conferences, seminars, trade shows• Prepared agendas, minutes & support documents, Vision TV Foundation Board of Directors • Coordinated four cultivation events for fundraising campaignshttp://www.visiontv.ca/