Nationwide training and consulting on the Xerox iGen, Baltoro HF Inkjet, and Brenva Inkjet family of products. Work with customers to create efficient and confident employees, on both software and hardware. Provide consulting on color management, digital printing production workflow, file creation, and volume building.Product SME for West coast software design group. Consult about operations' real-world experience and needs and participate in software testing.Video Model for iGen and Baltoro 'Help' videos. Demonstrate machine and maintenance processes for videos used by customers to aid in learning and troubleshooting.Member of a team responsible for creating sell sheets, brochures, and curriculum to be used in the selling and delivery of select Xerox Professional Services. Assist with customer documentation content, design, testing, and verification.

Manage the Xerox iGen National Customer Training Center in El Segundo, CA. Responsible for Customer Training, Xerox employee training, Customer Registration, Scheduling, and Facility Management.Conduct training and consulting on the Xerox iGen, Brenva, and Color 800/1000 Press family of products for Xerox customers throughout the United States. Provide consulting on color management, digital printing production workflow, file creation, and volume building.

Provided technical expertise in Xerox product positioning, demonstrations, implementation, and training.Focal for Print Center re-engineering project. Conducted workflow analysis, assisted in RFP preparation, and served as implementation leader. Resulted in meeting customer objectives to merge print operations, automate document submission, and facilitate business continuity.Managed implementation of a Print Services Center technology migration project. Performed process analysis and end user interviews, to develop a strategy addressing the customer’s operational efficiency initiatives.

YMCA Certified Aerobics Instructor