Lisa May Email & Phone Number

Hamburg, Hh, De

New York, Ny, Us

As an Area Director at WeWork, I am dedicated to ensuring exceptional member satisfaction, maintaining global standards, and driving member retention. Collaborating closely with fellow Area Directors, I provide strategic support to the General Manager and territory team, ensuring effective execution of business priorities. With accountability for the profitability and ROI of each building in Germany, Central & Eastern Europe, I strive to deliver outstanding results and enhance the WeWork community experience.

New York, Ny, Us

Area Director for Germany at WeWork, a leading global flexible workspace provider. Responsible for leading teams in the market to deliver an excellent member experience across 24 locations in 5 German cities, consistent with the footprint of 750+ workspaces across the globe.

New York, Ny, Us

As an Area Director, I am responsible and accountable for the overall profitability and return on investment of each building in my area in Northern Germany. I am also responsible for providing strategic, cross-functional support for the General Manager and territory team to ensure the successful execution of business priorities across the territory and region. In addition, I am the owner of the member experience within my portfolio and responsible for ensuring we are meeting our members' needs, our WeWork global standards, and targets on member experience satisfaction, as well as, retaining our members.

New York, Ny, Us

As a Portfolio Community Manager, I was required to report to building I managed each day and was the owner of the Member experience in each building in my portfolio. I. was also responsible for ensuring we were meeting our member’s needs and our WeWork global standards and targets on member experience satisfaction.

New York, Ny, Us

As a Community Manager I have been an integral to the member experience, sales performance and operational excellence of our WeWork locations. I was majoring in Sales, Hospitality an Operations. Alongside other Community Leads and Community Associates, I supported the Community Manager of the location to enable our members to create their life’s work.

As a Store Manager at the BEKLEIDUNGSRAUM I managed the achievement of the store business objectives, by utilizing a customer relationship program to retain and develop high potential clients; Promoted brand awareness, establish a market presence, and captured competitive market share through community outreach and sponsored events (Event shopping); Led the team on executing excellent customer service and after-sales experience to increase and retain customers; Ensured the development, implementation and execution of company CRM initiatives by providing action plans to the team; Captured meaningful customer data for the purpose of building relationships to personalize future client development opportunities.

Lüneburg, Niedersachsen, De

As a Management Assistant for Insurance & Finance, I was in charge of various Sparkassen bank branches in the Lüneburg region. With the goal of achieving the revenue targets together with the team in the field of insurance products. I developed sales training, strategies and actively implemented them with the team on site.

Bachelor Of Arts (Ba), Business Administration (Retail & Distribution)

Management Assistant For Insurance And Finance, Financial Consulting & Real Estate Valuation