Lisa Mccoll Email & Phone Number

• Supporting stores through continuous improvements to D365 mPOS including updates, releases and fixes in collaboration with IT teams and third parties
• Developing and cascading support materials to stores as a result of systemic or procedural changes
• Management of Retail Channel Optimisation programme in support of new ideas and continuous improvements
• Delivery of store operational tablets through requirements, design, applications, license review, test and deployment, including… Show more
• Delivery of store operational tablets through requirements, design, applications, license review, test and deployment, including support training materials
• Working with the retail operations team to develop, design and deploy a Loss Prevention Audit Programme Show less

• Representing the voice of the retail estate in cross functional meetings ensuring decisions made are deliverable and possible in the store environment
• Communication preparation and delivery throughout the retail estate
• Supporting store close and re-opening through the Covid 19 pandemic ensuring all Government guidelines were communicated and adhered
• Leading a team of retail operations administrators to ensure stores supported and receiving good service from contractors
• … Show more
• Organizing stocktake, supporting new store opening, re-sites, and Regional Manager team

Market Harborough

• Joules plc - Head OfficeTeam Flow Project Lead mPOS D365
• Representing the retail estate in creation, development and testing of the D365 mPOS software
• Developing supporting training documentation
• Training the retail store managers in use of the software
• Liaising with Head Office departments, stores and external developers to resolve any queries orissues concerning the mPOS
• Presenting the capabilities of the system to business stakeholders in conference room… Show more Joules plc - Head OfficeTeam Flow Project Lead mPOS D365

Rushden Lakes

• Delivery of high standards of service, visual merchandising, health and safety, team development, profit and loss, and meeting KPIs
• Development of store from launch - creation of new team and customer base
• Store was top performing 35 to drive store for AW 18
• Providing support to Regional Manager through covering the East Midlands and East Anglia area over holiday and absence periods.
• Providing product feedback to Head office departments as required
• Training of new… Show more