Lisa Mcnally Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

Brisbane, Australia

Asia Pacific

The International Association of Business Communicators (IABC) is the only global associationthat connects you with the people and insights you need to drive business results. IABC is a global professional association of more than 10,000 communicators in 80 countries, representing many of the Global Fortune 500 companies. The Asia-Pacific region has nearly.

Asia Pacific

APAC

Brisbane, Australia

Inform and engage the workforce creating positive business ambassadorsImplement strategies to bring the Intec values to life for employeesEvolve the "One Intec" culture through internal communications and story tellingSupport HR and the Senior Leadership Team to ensure consistent messaging Support targeted internal communication campaignsInform and educate.

Create strategy documents to plan for upcoming communications for the Product Management groupDevelop collateral to support the release of new products for the Sales team, including briefing documents, product presentations, white papers, customer presentations and product descriptionsAssure consistency of graphics design across product marketing.

Design, develop and deliver system training to staff and clients Review training material for other team members

Designed and developed system training for Call Centre.Designed and developed induction training for Call Centre.

Contract role documenting standards and procedures for quality certification on Telstra project

Identify staff training needsDesign and deliver system training to staff and clientsSource suitable external training for staff and clientsDesign and deliver induction material for new startersManage and promote available training materialsManage training documentation Coordinate weekly training workshops for staff, including determining required topics.

Design and deliver training for all Call Centre staff – Sales and Service Consultants, Team Leaders, and Operation’s Support staffIdentify training needs of staff through telephone monitoring, observation, training requirement checklists and meetings to match competency standardsPromote the training function throughout the organisationPresent orientation.

Manage the marketing programs, including the development, implementation, maintenance and operation of Sales and Marketing databasePrepare and produce regular reports on the company’s target market and sales activity throughout AustraliaEnsure all Marketing programs align with agreed objectives Lead all aspects of the management of Sales and Marketing.

Bachelor, Business Organisational Communications

Bachelor, Education Adult And Workplace