Seeking to join the exciting world of Sales. Open to all opportunities that will result in a mutual growth of a company and my professional skills. Desires to use everything I learned in Public Relations in a Sales setting.In my current job, I de-escalate customer complaints and upsell them on products that would benefit them. I have a working knowledge of how my company’s products operate so that I can answer all questions that a customer might have. In my Sales Training course at Entity Academy, I engaged in many role-play scenarios which involved learning how to do Needs Assessments, Proposals, and use Salesforce and CRM. Most importantly, I have had to learn how to overcome objections in these role-plays winning over skeptical prospects and without losing the sale. Customer Experience:Retention of accountsProblem solving“Customer first” approachCreate and maintain relationshipsStrong listening skillsSales Support:Knowledge of Salesforce or CRMSet up proactive solutionsBusiness reviews Great follow up skillsExcellent presentation skillsProblem Solving:Data driven decision makingTrack and measure continuous improvementGoal settingDrive operational efficiencyOvercoming obstaclesProactive contact and support