Lisa Monahan

Lisa Monahan Email and Phone Number

Knowledge Expert | Technical Writer and Communicator | Project Management | Change Management | Training Development & Delivery Expert | Leader ~ Obsessed with collaborating to deliver best in class solutions & guidance @ PointClickCare
mississauga, ontario, canada
Lisa Monahan's Location
Green Bay, Wisconsin Metropolitan Area, United States
About Lisa Monahan

Experienced leader and communicator, with emphasis in content development, technical writing, project management, training development and delivery, servant leadership, process consulting, and reporting results to upper leadership. Expert in Enterprise Content Management (ECM), Knowledge Management (KM) Solutions and Systems, Search Engine Optimization (SEO), and user-centered design and delivery.

Lisa Monahan's Current Company Details
PointClickCare

Pointclickcare

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Knowledge Expert | Technical Writer and Communicator | Project Management | Change Management | Training Development & Delivery Expert | Leader ~ Obsessed with collaborating to deliver best in class solutions & guidance
mississauga, ontario, canada
Website:
pointclickcare.com
Employees:
1446
Lisa Monahan Work Experience Details
  • Pointclickcare
    Knowledge Specialist
    Pointclickcare Feb 2024 - Present
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  • Humana
    Lead Technical Writer And Project Manager
    Humana Oct 2007 - Jul 2023
    Led team of Senior Knowledge Solutions Professionals (Technical Writers) and projects for the Medicare and Medicaid Contact Center. Developed and implemented internal standards and style guides for authors to ensure consistency in formatting, discoverability, and usability. Reported results and innovations to senior leadership level. Administered Enterprise Content Management Systems and html based authoring systems (namely XML). SharePoint administrator. Expert author of user guides, process flows, procedure, FAQ’s, etc.
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  • Schneider National
    Technical Trainer
    Schneider National May 2002 - Oct 2007
    Technical Trainer
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Lisa Monahan Education Details

Frequently Asked Questions about Lisa Monahan

What company does Lisa Monahan work for?

Lisa Monahan works for Pointclickcare

What is Lisa Monahan's role at the current company?

Lisa Monahan's current role is Knowledge Expert | Technical Writer and Communicator | Project Management | Change Management | Training Development & Delivery Expert | Leader ~ Obsessed with collaborating to deliver best in class solutions & guidance.

What schools did Lisa Monahan attend?

Lisa Monahan attended Silver Lake College, Northeast Wisconsin Technical College.

Who are Lisa Monahan's colleagues?

Lisa Monahan's colleagues are Tiffany Ludlow, Anna Chettiar, Peter Yovdoshuk, Harrsh Arorra, Tania Archambault, Kavi Dharmarajan, Andrew Alsworth.

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