Lisa Sawada Email & Phone Number

Hamilton, Ontario, Canada

St. Catharines, Ontario, Canada

Hamilton, Ontario, Canada

• Acting as the Subject Matter Expert to support the ongoing design, build, and maintenance of Reliq Health’s iUGO Care platform to collaboratively enable clinical best practice for customers• Performing in-depth research and analysis to maintain regulatory compliance and identify new streams of revenue for Reliq Health Technologies• Writing Clinical Requirement documents that align with the product vision• Reviewing Software Requirement Specification documents for clinical accuracy and compliance with the product• Designing a Quality Control process for the platform, and ensuring its ongoing implementation• Creating Test Cases based upon clinical end-user requirements• Conducting User Acceptance Testing on the platform and prepared reports to disseminate findings• Developing and maintaining the content of the user guide and other related end-user training documentation• Leading the integration of an external technology Integrated Voice Response solution with the platform, resulting in increased revenue for the organisation

Whitby, Ontario, Canada

• Specialised in the PCS (Patient Care System) module• Designed, built, and maintained the clinical content of Ontario Shores' EHR (Meditech 6.15) to collaboratively enable best practices for mental health care amongst three mental health care organisations• Lead a project to install the training environment on hospital computers to support a staff orientation revamp• Managed the ticket queue for staff experiencing Meditech issues, and dealt with concerns in a timely manner • Supported system updates, including integration testing, enhancement testing, and unit testing• Attended hospital units and assisted staff during system downtimes• Collected, assessed, and analysed user requirements in relation to departmental and hospital workflow • Conducted current and future state system analyses, thinking critically about how to effectively capture information based on end users’ preference and on software functionalities and limitations

Hamilton, Ontario, Canada

• Obtained this startup organisation over $100,000 in grant monies through written grant applications• Facilitated the implementation of this software at Hamilton Health Sciences through coordinating project documents, creating proposals, reports, and the business plan, and assisting with resource allocation (financial and otherwise)• Tracked project KPIs to promote project progress and ensure on-time delivery• Communicated with stakeholders to facilitate strategic project collaboration

Hamilton, Ontario, Canada

• Provided go-live elbow support directly to hospital staff on the units• Educated staff formally and informally on the use of Epic via presentations and one-on-one assistance prior to go-live • Holds understanding of how clinicians use Epic to capture their documentation and the process of entering tickets for system issues at this organisation

St. Catharines, Ontario, Canada

• Provided nursing care in accordance with established policy, the resident plan of care, and within the scope of practice of a Registered Nurse• Supervised up to 20 nurses and PSWs providing care to a 128-bed facility as the lead geriatric nurse• Maintained accurate and complete records of nursing care delivered • Provided leadership for all components of resident care in the absence of the Director of Care

Master’S Degree, Ehealth

Bachelor’S Degree, Nursing Science