Lisa Surowiec Email & Phone Number

Freehold Township, Nj, Us

• Award Winning for excellence in photography, receiving multiple awards for outstanding work in both General and Wildlife. (2023 and 2024)• Candid / Portrait/ Street photography• Wildlife / Nature Photography• Capture captivating, high-quality posed and candid portraits of people, wildlife, and nature• Perform post-production editing using Lightroom and Photoshop for retouching, photo manipulation, color correction, enhancement, and optimization for both print and web / digital formats• Implement efficient workflow processes for photo organization and editing.• Utilize social media platforms to promote photography services, engaging with potential clients and growing an online following.

• Managed an average of 30 projects weekly, collaborating with developers, creative teams, and stakeholders to deliver high-quality content and branding solutions.• Scoped client requirements for career portals, implemented design and technical specifications in line with brand guidelines using HTML, CSS, Photoshop and JavaScript.• Compiled best practices, identified product limitations, and pinpointed areas for system improvement, collaborating and partnering with Software Engineers for product enhancement.• Elevated client satisfaction and engagement through timely project delivery, which was reflected in high Customer Effort Scores (CES) and Net Promoter Scores (NPS).• Acted as the primary technical and creative resource for team members, mentored and trained new staff on web development, design and technologies, including best practices.• Created and maintained technical documentation for internal and external stakeholders, ensuring clarity and alignment on project goals and deliverables.• Served as primary resource for front facing client interactions related to technical requirements.

* Developed and designed custom web forms using HTML, CSS, Javascript and Word XML * Created tailored career center branding for clients within the iCIMS ATS platform, leveraging HTML, CSS, and JavaScript * Served as primary resource for escalations * Provided technical support to clients for issue resolution and timely support. * Mentored junior staff, provided training, and conducted interviews for departmental roles. * Trained Customer Support teams on the use of new technologies and platform updates. * Authored internal technical documentation to streamline processes and enhance team efficiency. * Customized and configured the iCIMS platform to meet clients’ unique needs and specifications.

* Developed and designed custom web forms using HTML, CSS, JavaScript, and Word XML to enhance user experience and functionality. * Created custom career center branding within the iCIMS ATS platform, utilizing HTML, CSS, and JavaScript to align with client specifications. * Served as the primary point of contact for escalated issues, ensuring swift resolution and effective communication. * Provided expert technical support to clients, troubleshooting and resolving issues to ensure timely solutions. * Designed graphics and new features for the ATS platform, enhancing product functionality and user interface. * Created comprehensive technical user manuals for internal teams, streamlining training and onboarding processes for new hires. * Developed JavaScript validation for custom web forms to improve data accuracy and user input. * Designed and created HRIS forms for clients, ensuring seamless integration and smooth rollouts within their systems.

• Managed email marketing campaigns, developing rich HTML emails and overseeing project milestones to enhance client engagement and profitability.• Crafted customized HTML templates and executed email campaigns, utilizing dynamic content to resonate with targetaudiences.• Created project plans and SOWs, ensured milestones were met, and communicated project status to team.• Provided cost analysis to management team for project profitability.• Supervised and trained team members.• Used Access to query and create lists for email campaigns.

• Developed web pages, microsites and email templates for clients in the pharmaceutical, biotechnology and healthcare sectors, ensuring compliance with brand and design standards.• Conducted quality assurance testing for cross-browser compatibility and performance.• Deployed websites to development and staging servers, using Interwoven and .NET.• Performed quality assurance testing on MAC and PC platforms, including cross browser compatibility.

• Designed and developed custom web interfaces for small- to mid-sized businesses, enhancing functionality and user experience through careful planning and testing.• Created wireframes and site maps using Visio and Word.• Led quality assurance testing on MAC and PC platforms, including cross browser compatibility.• Provided technical support to clients.• Wrote technical documents, user manuals, and guides for end users.• Conducted search engine optimization, including keyword research and selection, meta tagging, and search engine submissions.• Designed graphic elements for websites, including logos and navigation systems, using Adobe Creative Suite.

Produced and developed HTML prototypes, visual interfaces and interaction of web-based applications using Dreamweaver, CSS1, Basic JavaScript, and Basic VBScript. Implemented user interface design. Led quality assurance testing on MAC and PC platforms, including cross browser compatibility. Responded to help desk problems and inquiries, wrote and entered detailed reports in database, and fielded reports to appropriate departments.