Lisandro Ortega Daverio Email & Phone Number
Who is Lisandro Ortega Daverio? Overview
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Lisandro Ortega Daverio is listed as Integrations Onboarding Manager and Technical Support at RoomPriceGenie, a company with 134 employees, based in Argentina, Argentina, Argentina. AeroLeads shows a matched LinkedIn profile for Lisandro Ortega Daverio.
Lisandro Ortega Daverio previously worked as Integrations Quality Manager at Hyperguest and 2nd Tier Support at Hyperguest.
Email format at RoomPriceGenie
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About Lisandro Ortega Daverio
Driven by a proactive mindset and a resilient attitude, I approach new challenges with creativity and a high level of self-demand. With positivity and enthusiasm, I thrive in collaborative environments and tackle obstacles head-on.My commitment to continuous learning and growth enables me to optimize processes and enhance system performance effectively.Focused on delivering impactful solutions, I aim to drive success and contribute meaningfully to the goals of my team and the company.
Lisandro Ortega Daverio's current company
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Lisandro Ortega Daverio work experience
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Integrations Quality Manager
2Nd Tier Support
- Specialized in resolving complex API integration issues with channel managers and hotel systems, showcasing expertise in Hyperguest API protocols as well as Expedia, Hotelbeds (Apitude), Revato, and Travelgatex API.
- Led efforts in troubleshooting API requests from demand partners, ensuring seamless communication and swift issueresolution.
- Successfully collaborated with product development teams, contributing valuable insights to enhance Hyperguest'sAPI functionality and user experience.
- Played a pivotal role in certifying agencies connecting to Hyperguest's API, working closely with their software teamsto facilitate smooth integration.
- Demonstrated effective escalation and communication through JIRA, ensuring efficient bug reporting to developmentteams for prompt resolution.
1St Tier Support
- Delivered Level 1 technical support for agencies and hotels, focusing on integrating Hyperguest with channel managers, PMS, and industry integrators.
- Managed tickets efficiently in ZohoDesk, ensuring high-performance issue resolution for client satisfaction.
- Collaborated with cross-functional teams, including account management and product development, enhancing overall workflow effectiveness.
- Expertly handled XML/JSON logs for Hyperguest API interactions, resolving integration issues with a deep understanding of system complexities.
- Played a key role in improving platform functionality by addressing errors, identifying potential bugs, and reporting to the development team via JIRA.
- Led calls and conducted onboarding sessions for major hotel chains, aligning their distribution strategies with Hyperguest's tools to optimize functionality.
Onboarding & Support Agent
L1/L2 Support Specialist
- Provide exceptional Level 1 and Level 2 technical support, ensuring outstanding customer service and prompt troubleshooting assistance.
- Conduct onboarding calls for smooth system installation and configuration, ensuring efficient implementation
- Network and system configurations, optimizing performance and promptly resolving issues.
- Manage tickets effectively, ensuring timely follow-up and resolution to maximize customer satisfaction.
- Collaborate closely with development and quality assurance teams, sharing project updates on JIRA and Airtable.
- Actively contribute to project management and collaboration efforts, ensuring seamless coordination with cross-functional teams.
Camarero
Colleagues at RoomPriceGenie
Other employees you can reach at roompricegenie.com. View company contacts for 134 employees →
Elias Benchaira
Colleague at RoompricegenieMannheim, Baden-Württemberg, Germany, Germany
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GG
Gergely Gonczi
Colleague at RoompricegenieBrussels Metropolitan Area, Belgium
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GM
Gianluca Marongiu
Colleague at RoompricegenieSpiez, Berne, Switzerland, Switzerland
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RS
Rachel Sharpe
Colleague at RoompricegenieGreater Sydney Area, Australia
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EM
Elena Molina Alvarado
Colleague at RoompricegenieSan Miguel De Allende, Guanajuato, Mexico, Mexico
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JM
José Miranda
Colleague at RoompricegeniePorto, Porto, Portugal, Portugal
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ID
Iara Do Carmo
Colleague at RoompricegenieSanta Catarina, Brazil, Brazil
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GP
Gustavo Peña, Crme
Colleague at RoompricegenieSpain, Spain
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DN
Dr. Nicolas Haubner
Colleague at RoompricegenieKarlsruhe, Baden-Württemberg, Germany, Germany
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AA
Ahmad Aji Santoso
Colleague at RoompricegenieMalang, East Java, Indonesia, Indonesia
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Frequently asked questions about Lisandro Ortega Daverio
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What company does Lisandro Ortega Daverio work for?
Lisandro Ortega Daverio works for RoomPriceGenie.
What is Lisandro Ortega Daverio's role at RoomPriceGenie?
Lisandro Ortega Daverio is listed as Integrations Onboarding Manager and Technical Support at RoomPriceGenie.
Where is Lisandro Ortega Daverio based?
Lisandro Ortega Daverio is based in Argentina, Argentina, Argentina while working with RoomPriceGenie.
What companies has Lisandro Ortega Daverio worked for?
Lisandro Ortega Daverio has worked for Roompricegenie, Hyperguest, Popapp.Io, and Vail Resorts.
Who are Lisandro Ortega Daverio's colleagues at RoomPriceGenie?
Lisandro Ortega Daverio's colleagues at RoomPriceGenie include Elias Benchaira, Gergely Gonczi, Gianluca Marongiu, Rachel Sharpe, and Elena Molina Alvarado.
How can I contact Lisandro Ortega Daverio?
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