Lisa Monroe Email & Phone Number

Newark, New Jersey, United States

NEWARK EMERGENCY SERVICES FOR FAMILIES (NESF), Newark, NJ NESF is a nonprofit agency providing programs and services to the residents of Essex County, NJ. Executive Assistant to the Executive DirectorProvided administrative support to the Executive Director and additional support to staff as necessary. Areas of coverage include daily office operations and correspondence. Managed the evolving demands of Human Resources, Accounts Receivable, Account Payable, Purchasing, Volunteers, Charitable Donations, Time and Attendance as outlined below;• Implemented office policies and procedures, including high-volume calls as the agency liaison while creating a viable and professional work environment.• Accountable for HR job posting, interviews, onboarding, discipline documentation, distribution of employee handbook, policy, procedures and agency standard operating manual, and employee retention.• Functioned as the vendor liaison procuring various departmental purchasing requests and deliveries while troubleshooting any discrepancies. Reduced the usage of credit card payments and sought invoice opportunity with all established vendors.• Coordinated and recruited volunteers from various agencies, corporations and private individuals increasing the participation of volunteers by 50 percent on a month to month basis.• Assisted the Executive Director and CFO with bookkeeping requests including accounts receivable, accounts payables, cash and check deposits, financial reports, billing and credit inquires.• Completed daily time and attendance report for the leadership team and staff in-service logs.• Worked directly with property management to address and resolve all internal and external building related issues.• Produced correspondence for charitable donations, NESF inquires and outside community agency support. • Participated in leadership team meeting including Zoom calls pertaining to the planning and preparation of monthly and large scale events.

Successfully managed all core legal functions within the department. Responsible for the internal legal hold process and departed associate notifications, with accountability to three practice areas litigation, regulatory, and IP by uploading new matters in the e-discovery repository, responding to all inquiries pertaining to legal holds and providing various report requests from counsel. Partnered with HR Employment Standards team to receive notification of employee status changes, reducing the risk of spoliation created by employee termination, transfer, and other status changes that impact multiple business units across the organization. Automated other operational processes and identified critical information from custodian data.• Managed all legal hold notice distributions and reminders in one place, including sending alerts to key stakeholders.• Conducted document custodian interviews upon issuing the legal hold to obtain actionable intelligence, crucial documents, and identities.• Worked in conjunction with vendor to monitor and provide docketing updates to the IP Portfolio to mitigate risk and ensure control. Coordinated with IP security to take down fraudulent domains as potential cybercrimes.• Delivered business continuity plans that facilitated delivery of products and services in preparation of a disruptive incident or potential threat. Successfully implemented the work-from-home policy for the Legal department with no disruption of manpower or service during the COVID-19 pandemic. • Served as administrator of the Exterro Fusion, Foundation IP, Atlas IBM, Global Relay and Assurance systems in support of the Litigation, Regulatory and IP Departments.• Served as legal liaison for the Corporate Record Management team, responsible for record retention and the tracking of legal matters open and closed.

Jersey City, New Jersey, United States

Provided executive support to Deputy General Counsel and two senior counsels.• Produced monthly tracking reports and implemented changes to the matter management spreadsheets.• Processed legal invoicing for outside counsel.• Utilized and maintained MS Outlook and calendars.• Arranged and booked industry meetings, including SIFMA, scheduled conference calls and WebEx video meetings. • Processed travel requests and reimbursements through the Concur System.

Provided administrative support to the Division and Branch Chief, including high-volume calendar duties. Processed JPAS Security Clearances, SAP, and travel expense vouchers.• Implemented office policies and procedures, including for high-volume calls and domestic and international travel arrangements.• Attended weekly ASD staff meetings and prepared detailed weekly activity reports.• Updated suspense summary action items and reports.

Ba, Social Science

Paralegal Certificate, Paralegal Studies

Certificate, Word Processing