Lisa Paykel Email & Phone Number

Long- and short-term contract roles within various global, corporate, government and domestic organisations including News Corp Australia, AEC, VEC, Sodexo, Jellis Craig, Gray Puksand Design Studio, Simply Energy, The Victorian Bar Association.

Melbourne, Victoria, Australia

• Key Responsibilities:
• Provided consistent premium customer service ensuring a positive and memorable experience; coordinated client needs and requirements, pre- and post-event
• Lead team member in relation to operations and day-to-day running of the office and reception administration
• Timely processing of amenity and stock orders
• Supported Marketing and BD with implementation of promotions and membership incentives
• Assisted with the development of national employee… Show more Key Responsibilities:

Sandringham, Victoria, Australia

• Provided exceptional customer service leaving a positive and memorable experience for the clients
• Managed internal and external calls and general reception administration
• Provided administrative and clerical support for directors, real estate agents, property management/rental department and clients.

Caulfield North, Victoria, Australia

• Key Responsibilities:
• Provision of premium customer service to corporate and individual clients
• Prepared passport and visa documentation for various Consulates. Assisted with administrative and clerical duties for travel agents, suppliers and clients.

Melbourne, Victoria, Australia

• Key Responsibilities:
• Greeted & welcomed guests providing a positive first impression of the company
• Maintained security and telecommunications systems
• Managed internal and external calls and reception administration
• Assisted with administration duties for philanthropy, instructors, dancers, subscribers and students of The Australian Ballet School.

Melbourne, Australia

• Key Responsibilities:
• Managed all Glenvill display homes; hosting staff, vendor/supplier contracts and maintenance
• Managed the CRM and data integrity and sales leads with design team and GM
• Conducted property search and research for new development projects and Royal Melbourne Hospital lottery partners
• Liaised and consulted with Glenvill's internal and external interior designers and suppliers to completion of all display and lottery homes.

Los Angeles International Airport

• Key Responsibilities:
• Oversaw back-of-house operations for three LAX United Airlines Clubs, ensuring operational & customer service, quality and safety levels were met or exceeded
• Oversaw front-of-house operations ensuring a positive and memorable experience
• Monitored staff records, payroll and labour cost objectives
• Assisted with the recruitment and hiring of staff.

Los Angeles

• Key Responsibilities:
• Oversaw daily operations of the Executive Dining Room including management of staff, meet & greet of guests, inventory control and weekly menu planning with Head Chef
• Coordinated and implemented special events for executive management including special requests and set up for 5 to 50 people. Events included "Glee" cast & crew milestones and “Anchorman – The Legend of Ron Burgundy”.

Los Angeles International Airport

• Key Responsibilities:
• Managed operations at the exclusive oneworld Lounge for Qantas and equity partners, Cathay Pacific and British Airways servicing an average of 750 premium-level and VIP travellers daily
• Provided travel coordination, concierge service and confidentiality for VIP and high-profile clientele
• Assisted with the recruitment and hiring of staff
• Compiled visitation data and provided weekly and monthly reports to domestic and international corporate management.

Los Angeles International Airport

• Key Responsibilities:
• Provided concierge service to highest-profile travellers including corporate CEO's, foreign dignitaries and celebrities
• Teamed with airport authorities, Qantas departments, flight crews and associated service providers ensuring a seamless travel experience.

Education record

Classical Ballet - Cecchetti Syllabus