Lisa Ray Email and Phone Number
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Lisa Ray personal email
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I have 25+ years experience as Technical Lead for large projects and company wide initiatives, working with both internal and external resources to ensure successful implementations and upgrades. Fourteen years experience with ITSM and ITIL, and ten years in purchasing and payables applications. During this time, I have been an Business Analyst, Developer/Programmer, Project Manager, Scrum Master, Technical Lead and QA Lead.During my tenure at Principal I have had the opportunity to participate in various roles, such as, Mentor/Mentee program, DR Advisory Board, Business Continuity and DR Contacts, Privacy Representative, High-Availability Manager, and Supplier Manager. I am a past member of the ITIL Steering Group and have taught various mainframe classes (ie: TSO, JLL, etc.), as well as SharePoint PowerUser.
Principal Financial Group
View- Website:
- principal.com
- Employees:
- 23560
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Product Owner | Iam Identity GovernancePrincipal Financial GroupDes Moines, Ia, Us
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Team Leader | Information Security & RiskPrincipal Financial Group May 2022 - Present- Lead L1 and L2 Support teams for IAM (Sailpoint, Entra/Active Directory, TopSecret, Okta) - Work closely with IAM Product Owners to understand and enhance colleague experience- Identify areas of process improvement and work with Engineers to implement automation- Provide guidance to Security Administrators on best practices, following policies and sharing of knowledge via knowledge articles and procedure documentation. -
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It Team Leader | Property Mangement And AviationPrincipal Financial Group Jun 2019 - May 2022• Lead a team of five, supprting our Enterprise Propertery Solutions and Enterprise Aviation Services portfolios.• Closely worked with property management vendor to meet facility and property management requirements. Accountable for vendor lifecycle of 30+ applications. • Owner of various Risk Projects and ARA discussions, ensuring corporate policies and standards were addressed.• Assisted SCM and Supplier Managers with Supplier Risk Assessments, as well as contract and SOW details.• Identified OFAC processing gaps as part of annual acknowledgement and served as Privacy Representative for two business areas.• Business Continuity Coordinator for entire SCBU, which included 15 portfolios and over 280 Software Engineers.
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Scrum Master | Enterprise Document ServicesPrincipal Financial Group Mar 2016 - Jun 2019Scrum Master for 1 of 5 teams on an Agile Release Train (ART) using SAFe. The ART supports the Enterprise Document portfolio, which includes 90+ applications (combination of homegrown, purchased and SaaS). Team consists of 8 individuals.• Established an environment where the team could be effective (cleared obstacles, addressed team dynamics, and adjusted processes as needed). • Lead GDPR and HA initiatives for whole Agile Release Train (5 teams; 90+ apps)• Lead Digital Transformation initiative, attending several conferences and managing RFI/RFP phases
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Technical Lead | Information ServicesPrincipal Financial Group May 2002 - Dec 2017• Tech Lead for the HP Service Manager (Service Desk, Incident Mangement, Configuration Management, Knowledge Management, Service Catalog and Request Management). • Lead upgrade projects and assisted with day-to-day support, including the HP Connect.IT and Informatica integration points with various applications, some of which include PeopleSoft HR, PeopleSoft Financials, ASA Adminstrator, Apropos and Audix.• Tech Lead for the HP Service Manager. Lead upgrade projects and assisted with day-to-day support, including numerous integrations points. • Monthly discussions with vendor re: issues tracking and strategic direction. Participated in regular scorecard discussions with Supplier Manager.• Experience with Mainframe, CA7 Scheduling, SQL, DB2 Unix, Informatica and Business Objects, as well as several vendor applications.• Member of ITIL Steering Group and taught SharePoint
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Technical Lead | Law & Government RelationsPrincipal Financial Group Oct 2014 - Dec 2015• Pulled in to address issues with recently implemented software causing compliance gaps. Had daily meetings with Sr Mgmt and regular meetings with vendor.• Created support model, defined Severity Level Definitions, created system documentation, built strong working relationship with business partners, and formed a new support team of four individuals.
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It Team Leader | Supplier Relations & Strategic SourcingPrincipal Financial Group Mar 1997 - May 2002• Lead team through selection, purchase, and implementation of PeopleSoft Accounts Payable and Purchasing, as well as eProcurement.• Supported NavigatER Travel and Expense Reimbursement system• Experience includes implementation, daily support, and coorinating release of new code through design, testing and implementation into Production.
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Technical Lead | Supplier Relations & Strategic SourcingPrincipal Financial Group Jan 1993 - Mar 1997United StatesProvided support for Millennium AP/PO solution; created tech design documents, performed upgrades and QA testing, as well as trained end-users.Taught several IT course: JCL, CA7 Scheduling, TSO
Lisa Ray Skills
Lisa Ray Education Details
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Computer Information Systems
Frequently Asked Questions about Lisa Ray
What company does Lisa Ray work for?
Lisa Ray works for Principal Financial Group
What is Lisa Ray's role at the current company?
Lisa Ray's current role is Product Owner | IAM Identity Governance.
What is Lisa Ray's email address?
Lisa Ray's email address is ra****@****pal.com
What is Lisa Ray's direct phone number?
Lisa Ray's direct phone number is +151524*****
What schools did Lisa Ray attend?
Lisa Ray attended University Of Northern Iowa.
What are some of Lisa Ray's interests?
Lisa Ray has interest in Children, Reading, Secretary, Softball/baseball, Digital Photography And Scrapbooking.
What skills is Lisa Ray known for?
Lisa Ray has skills like Sharepoint, Itil, Sdlc, Visio, It Service Management, Software Project Management, Sql, Requirements Gathering, Business Requirements, Requirements Analysis, Vendor Management, Testing.
Who are Lisa Ray's colleagues?
Lisa Ray's colleagues are Rufus Mcdoyle, Kristi Briggs, Flavio Tapia, Yvonne Lau, Gary Alessio, Ellie Little, Ryan Luehring, Cpa.
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