Lisa Graham Email & Phone Number

Little Rock, Ar, Us

North Little Rock, Ar, United States

Jonesboro, Arkansas Area

Accelerate sales volume by creating new customer relationships in the insurance, real estate, property management and commercial industry while continuing to develop existing accounts. Establish sales targets to meet the company objectives for five locations in the State of Arkansas and Tennessee. Develop strategic sales plans based on company goals to promote sales growth and customer satisfaction for the organization. Lead and train all sales representatives in each location in promotion of ALL-CLEAN USA'S property restoration services to include fire damage, water damage, mold remediation, and natural disasters (floods, tornados, hurricanes). - Introduced and implemented a structured, systematic approach to route sales in order to call on current and potential customers on a consistent basis. - Expanded our territory in order to target those markets that can provide us with the greatest market penetration.- Currently updating our ALL-CLEAN USA website in order to provide valuable information on our services and resources, generate buzz, discussions and social sharing. - Currently managing a successful e-mail marketing campaign sending out emails to over 11,000 potential clients to include insurance agents, insurance adjusters, property managers, facility managers, risk managers and business owners. - Recently worked closely with Gil Cargill, named as one of the "Top Six Speakers in the Country," to develop a sales training program for our sales team.

Conway, Arkansas

Directed the activities of manager, assistant managers and staff in the operations of a one-of-a-kind new and resale clothing store that buys and sales gently used name brand clothing, shoes and accessories. Ensured the execution of sales plans and sales promotions to ensure the achievement of assigned sales and merchandising goals. Prepared and evaluated sales and financial reports detailing the measurement of results compared to assigned objectives. Directed the store's financial and budget activities to fund operations, maximize investments and increase efficiency. Consulted and led the store manager with store operations, such as staffing, inventory management, visual merchandising, driving sales and inventory acquisition, store security and loss prevention and both internal and external marketing.

Little Rock, Arkansas Area

Directed sales and account management activities for five franchises located in Arkansas and Louisiana. Recruited and developed a high-performing sales team with a strong focus on penetrating the marketplace, cultivating long-term relationships, providing exceptional service and problem resolution, and acquiring repeat business following initial sale. Led and trained all sales representatives in five locations establishing formal training methodologies to ensure exceptional and consistent standards resulting in increased employee satisfaction and increased performance. - Achieved compound annual revenue growth of 22% exceeding expectations and gaining corporate recognition being ranked in the "Top 10" of SERVPRO Franchises, by volume, in the country. - Developed and implemented company's first comprehensive marketing plan, elements of which included marketing objectives, market growth potential, competitive positioning marketing strategy and SWOT analysis.- Designed and implemented sales and marketing activity analysis procedures adopted by entire company resulting in increased penetration and record sales.-Successfully won an extensive government contract with U.S. General Services Administration (GSA) allowing SERVPRO to service all GSA mitigation projects in Arkansas, Texas and Louisiana.

Directed the operations of three divisions: Fixed Assets, School Records and Insurance/Risk Management within the District which accommodated 32,000 students with 62 schools and alternative centers. Managed a $360 million Fixed Asset Accounting System tracking equipment from purchase to disposal. State appointed as Records Manager for the creation, maintenance retention and disposal of school records conforming to the Georgia Records Act. Developed, implemented and administered programs designed to insure that the schools were a safe environment to learn and work. Managed a loss prevention program to minimize potential liabilities, oversaw all claims activities, investigated major losses and negotiated insurance settlements.- Developed the first electronic "Student Accident" form for the District allowing all 62 schools to report any student accidents and/or injuries of concern.- Worked with the School Board Attorney in the investigation and settlements of lawsuits to include student injuries, employee injuries, employment law and property damage. Successfully settled 90% of the lawsuits without having to go to court during my tenure with the District.- Responsible for the proper disposal of school district property and successfully spearheaded a 2-day public auction with over 4,000 items up for bid. - Gained School Board approval to update the Departments' records scanning system converting two stand alone stations to an advanced network document imaging system.