Lisa Rock Email & Phone Number

Product Sourcing, Order Processing, Business Development, Sales Support, Concierge Customer Service, PowerPoint Presentations, Daily Organization, Sales Analysis

Working with The Perfect Promotion Team, not only allows us to provide you with prestige customer service; but our industry experience enables us to provide your company with the best possible program to promote your brand. Business development and customer SWOT analysis.

Executive Assistant to Vice President, daily calendar, project management, sales analysis, meetings, agenda, mailings, department situation evaluations & escalation. All items handle with confidentiality & discretion. Being a team player, I'm always willing to lend a hand & provide back-up support to every department.Skill Set* Great at multi-tasking & managing multiple deadlines* Exceptional Customer service & vendor negotiations* Database management & sales evaluation reporting* Product research, sales assistance, proposals & presentations* Accounting - receivables, payables, G/L, reporting* Works well independently & as a part of a team* Microsoft Word, Excel, Outlook, PowerPoint, OneNote, Teams* ESP, SAGE,* Evaluating processes & procedures to identify problem areas and increase efficiency* Paylocity Payroll Processing & Account Set-up* SVB & BMO On-line BankingPayroll Manager * Reporting & processing weekly payroll* Contract Reviews & Sales EvaluationsAccounts Payable * Providing additional support during COVID to ensure all items were addressed & processedVirtual Assistant Program* Monthly Billing & ReportingSales Assistant Program* Monthly Billing & Back-up Vacation Coverage Contract Processing * Processed incoming Affiliate Contracts, monthly & annual sales review* Instituted Affiliate Background checks, website confirmation & google researchSenior Affiliate Relations Manager * Providing the Executive Management Team with customer service resolutions * Training Affiliate Service Managers Strategic Account Manager / Affiliate Relations Manager * Provided white glove customer service to Top Sales Accounts which resulted in increased sales goals. Senior Production Specialist * Provided industry training & problem resolutions.On-Boarding Specialist / Affiliate Services Specialist * Using my industry knowledge & experience, created the on-boarding system* Responsible for training & transitioning customers

JP Advertising, Inc. a local company that specializes in custom imprinted promotional items in the advertising specialties field. * Administrative Assistant to the President* Receptionist * Responsible for all aspects of daily office operations * Office Administration* Vendor negotiations & problem resolutions* Work as a liaison between our sales reps, vendors and customers* Research product sourcing & pricing, create sales presentations, order processing & follow-up to ensure all deadlines were met.* Manage the multiple deadlines for each of sales rep team to ensure that our customers’ needs were met * Bookkeeping/accounting/order processing system* Experienced in promotional products, silk-screening and embroidery services

Word Processing/Computers

Secretarial Program