Lisa Rook Email & Phone Number

Cincinnati, OH, US

Mason, Ohio, United States

Responsible for all aspects of managed vision care client billing, cash posting and accounts receivable (A/R) processes for EyeMed.

Cost center manager of 23-32 direct reports (both exempt and non-exempt) and off-shore staff that completed the implementation and billing of Treasury Management products and services (ACH, wire, web based services, commercial card, Wholesale Lockbox, EDM, Vault services, etc.). Coordinated expedited client implementations with Sales and department staff..

Department manager of 25 non-exempt employees that completed the implementation and billing of Treasury Management products and services (ACH, wire, web based electronic banking services, etc.). Accountable for the interviewing, supervision, coaching, development, goal planning and evaluations for direct employees. Collaborated with business partners on.

Managed shift of non-exempt staff up to 40 within a 24/7 operation in a production driven environment in the check function. Accountable for the interviewing, supervision, coaching, development, goal planning and evaluations for direct employees. Coordinated all department purchases and accounts payable invoices. Managed the day-to-day customer.