Lisa Conn Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

• Hired, Trained and On-Boarded a team of 8 Customer Success Managers
• Built out Standard Operating Procedures for all aspects of the team’s role involving client health checks, growth and adoption of current and new products
• Rolled out new features and new pricing plans for over 1,000 clients
• Grew portfolio from 440 practices to 1200
• Converted 500 practices to a new platform stack
• Participate in the leadership team’s roll out of Commercial Test pricing, Product Development, Over All growth of platform

Nashville, Tennessee, United States

InsurePay® is a leading insurtech billing and payments suite that ensures accuracy of premiums and offers integrated payments and reconciliations for Agencies, Carriers, MGAs and insurance technology providers. InsurePay’s SaaS platform aligns premium payments to risk giving the policyholder real-time accuracy, automation, error reduction, policyholder.

Greater Nashville Area, TN

Personally responsible for Maintenance, Growth and New Sales within Top 4 Named AccountsBuilt and maintain relationships with Executive level contacts by providing reporting, in-depth portfolio reviews, and extreme dedication to customer care and retentionAchieved success by continually keeping in front of the clients needs via on-site survey.

Greater Nashville Area, TN

Responsible for defining process and workflow for the sales organizationManaged the Customer Success team of 6 reps - working with each rep to define their own processflow to consolidate efforts and efficiency - this team was responsible for client health checks, processingall orders and all post sale logisticsTrained and On-Boarded all new sales team.

Developed and executed sales strategies; led, coached and mentored a team, while serving as aPlayer/Coach with a $4M annual quota for region.Ran daily team stand ups to develop Pipeline & achieve forecast accuracyPersonally qualified, negotiated and closed deals in regions Top 10 Accounts.Built relationships with C-Level and Executive team.Grew Portfolio.

Greater Nashville Area

B2B approach selling Software, Managed Services, Support and Hardware to the Hospitality industryWorked with both prospects & customers to provide a new platform & in depth portfolio of products and managed servicesManaged all renewal contract negotiations with clientsUsed both Consultation & Solution selling to grow revenue within specific.

Responsible for selling security software, hardware, tablets, digital signage for within the HospitalityindustryCultivate sales from conception to closure through successful sales strategies and contract negotiationsResponsible for running and presenting reports to Senior management to show trending within specifiedclient setsManage and maintain a.

Responsible for renewal of SaaS service and support agreements for construction and real estatecompanies within a specific regionGenerated reports on sales progress for senior management, and performed weekly forecasting to tracksales metrics.Trained over 30 new sales reps - dedicated Focus in call coaching, CRM training Forecasting &.

Responsible for completing support renewals for 130 accounts in the Government, Education andHealthCare sector per Quarter.Worked to renew service contracts on hardware and software for companies located along the entireEast Coast regionConsistently hit Quota averages of $1.8M per QuarterSpecific WINS:o Hit “stretch” attainment consistently by achieving.