Trade Mark Examiner
Current- Experienced in navigating challenging internal stakeholder discussions.- Facilitator of Training, Education and Development (TED) pillar.[Recent projects include:]- Extensive instructional design and rewrite of learner and facilitator handbooks for new starter twelve month training program, managing a team of two.- Quality assessment of first year training program to align with adult learner best practice - identified methods that were not engaging, led by cohort feedback… Show more - Experienced in navigating challenging internal stakeholder discussions.- Facilitator of Training, Education and Development (TED) pillar.[Recent projects include:]- Extensive instructional design and rewrite of learner and facilitator handbooks for new starter twelve month training program, managing a team of two.- Quality assessment of first year training program to align with adult learner best practice - identified methods that were not engaging, led by cohort feedback and assessment results, evaluated assessment feedback loop alignment with learning objectives and learners journey.- Rework of program architecture for Socrates e-learning platform.- Facilitated fortnightly technical training sessions, including leading SEO training.- Technical rewrite of trade mark examiner FAQ bank.- Seconded to disaster management team post 2023 flooding event, managed and optimised accommodation allocation system, external accommodation provider stakeholder management. Show less