Lisa Gunter, Lcsw Email & Phone Number

SOWK -Practice with Communities and Organizations. Planned, organized, and taught a course aimed at educating Senior level students about Macro social work. Initiated interactive activities that furthered understanding and created a positive learning environment.SOWK- Advanced Social Work Practice with Individuals. Planned, organized, and taught a course aimed at expanding Master level social work students’ knowledge, values, and skills with regard to advanced micro practice with individuals, especially members of vulnerable groups.SOWK -Community Engagement and Outreach.

Charlotte, North Carolina, United States

Partners with Regional Facilities Medical Director, senior leadership team, and various support departments to assist with managing several regional behavioral health inpatient units. Responsible for coordinating with physician and ACP recruitment, onboarding of new providers, creating and managing provider schedules. Manages travel and reimbursement for BH providers as well as oversight of monthly supplemental pay. Collects and analyzes quality and safety, patient experience, efficiency, and throughput and IPFQR metrics. Facilitates monthly meetings with stakeholders to review metrics and assists with identifying mitigation strategies for improvement with areas not meeting benchmarks. Responsible for completing monthly financial variance reports to review operating margins. Facilitates planning and execution of acute care committee behavioral health integration initiatives with key stakeholders in the Greater Charlotte, Wake Forest Baptist and Navicent Health markets.

Led a team of 15 behavioral health specialists. Managed schedules, approved timesheets, and ensured coverage so that call volume demands and service level agreements are met. Responsible for successfully onboarding new teammates as well as ensuring training and support is provided to all new hires. Provided individual and group supervision. Improved team communication, comprehension and collaboration by employing Skype meetings to review issues and concerns visually which reduced ongoing errors and increased real-time sharing of best practices across the team. Spearheaded efforts to create automated dashboards producing real-time reporting and analytics in PowerBI for key performance metrics resulting in the reduction of manual reports and an increase in efficiency. Led an initiative to educate and retrain pediatric physicians on psychotropic medications for the pediatric population.

Managed a shared caseload of over 2000 patients alongside a team of Health Coaches, Licensed and provisionally licensed clinicians, Primary Care Providers and Psychiatrists in an effort to assist patients with managing their mental health. Provided telephonic support to patients including: safety checks for psychotropic medications; psychotropic medication education; brief interventions for coping strategies; linkage to resources needed; assess for suicidal ideations and establish smart goals. Collaborated with Primary Care Providers and communicated treatment recommendations from psychiatrist. Provided virtual mental health assessments and treatment recommendations prior to patient leaving PCP office. Implemented BHI program by teaching and training primary care providers and clinical staff about screening tools utilized to assess anxiety and depression, provided face to face consultation to patients, assessed and implemented an individualized workflow for primary care offices, tested and trained all staff on how to utilize and request BHI. Supervised clinical interns and participated in Integrated Behavioral Health Supervision cohort managed by UNC-Charlotte Social Work Department.

Matthews, Nc

Maintained a caseload of 1-3 children providing clinical treatment including: individual, family and group therapy; documentation of therapy sessions, court reports, treatment team updates, Calocus, comprehensive clinical assessments, discharge summaries; attend, participate, and assist with facilitation of child and family team meetings. Provided clinical supervision to three therapists, two interns and residential staff. Provided oversight of clinical treatment through leading and facilitating team meetings with PRTF clinical managers and supervisors. Reviewed, assessed, and provided feedback for clinical appropriateness of referrals for PRTF program. Responsible for peer review for clinical staff’s notes and assessments. Coordinated clinical staff with Judicial Review process. Collaborated with Program Supervisors to endure consistent clinical care of clients. Participation in the Intervention Review Committee and reviewed restrictive interventions of clients monthly. Worked closely with the VP of Treatment services to ensure quality programming. Attended weekly treatment team meetings and conducts monthly Utilization Review for each client.

Charlotte, North Carolina Area

Counseling Children and their families in the Psychiatric Residential Treatment Facility. Providing clinical supervision to other therapists, interns and staff. Providing oversight of clinical treatment. Provide training to new staff on Trauma through Risking Connections Model.Rostered therapist through the North Carolina Child Treatment Program as a Trauma Focused Cognitive Behavioral Therapist.

Counsel Children to help them manage their mental health symptoms.

Assisted Children and their families with managing Crisis and becoming stable.

Facilitate Sunday School lessons for 15 two year-oldsand also attended to children’s safety, education, and needs through creative play, support and supervision.

Counseled individuals with functional difficulties including domestic violence, depression, Bipolar, Selective Mutism, parent/child issues, pre-marital issues, anxiety. Delivered a workshop on Compassion Fatigue to agency staff and presentation on Domestic Violence to community churchFacilitated Women’s support group on survivors of sexual assault to promote a safe, healing environment.

Msw, Social Work

B.A., Psychology

Activities and Societies: Psi Chi