This job path has served many qualities and successes thus far from meeting clients to competent levels of data entry and bookkeeping. The use of GST Quals for bookkeeping is a newly acquired skill which allows sales and accounts data to be input. The current practice for sales are made through customer meetings, telephone orders, monthly stock lists sent out to current customers and through the company's website.Another facet of the business I take a pivotal part in is redesigning the business brand and putting into action the marketing tactics. The use of Mail Chimp offers a medium for the business to deliver its service and products to its valued customers through emails that are attention grabbing. This marketing channel has demonstrated ongoing increases in the company's revenues and provides the flexibility required for the company to target specific customers with varied strategies.As part of my duties, I partner with the Purchasing Officer to continuously update the e-catalogs that are provided to the customers for purchase. The updates correspond with the exchange rates at the time of container arrivals and the level of stock remaining. As part of a hard working team focusing on providing homeware products for wholesale distribution, it is a priority to ensure that the 300+ products in our catalog are all fairly, yet aggressively, priced in the competitive market.As well as managing a part of the company's main stream of activities, assisting the manager and co-manager's personal tasks play an integral part of the position. The company has a number of financial obligations that requires detailed attention and exercises my knowledge of the financial products in the market. Through my education in the financial sector, I am able to aid management in making feasible decisions in future investments, financial products and managing property finances.

The startup family business within the retail sector is to introduce an enhanced lifestyle for the local people of the Western Province, Solomon Islands. My responsibilities for the business are mainly day to day inventory checks, managing business account to allow free movement of business expenses, manage daily cash flows, and ordering goods from Honiara and a small percentage of goods from Australia. By providing goods from overseas, it allows a diverse range of high quality goods and purchase options. The recruitment process is also one of the most crucial duties because of the small percentage of workers within the services industry of 20% (IndexMundi, June 2015). Therefore in order to select workers for a small startup, it is completed through a process I have created to suit the unemployed community which takes into account of equality and no discrimination of any type. The difference in the recruitment process compared to other businesses in the area allows workers to be happy and work in a workplace they are satisfied with. The pricing of items fluctuate frequently especially on the main necessities such as rice, flour and biscuits due to the high competition. However, the strategy I have devised is to meet the needs of the locals. The first strategy used depend on the amount of goods to be purchased and discount each product by $1 - $3. The second strategy implemented is to discount a majority of the prices further more on the busiest day of the week. By managing different sectors of the business, I have not only grasped onto the business management knowledge but also gaining cultural awareness in the community I am providing for.

Assisted in running business in one of the most busiest areas in Honiara. Responsibilities included:• Improving marketing strategies to create a reputation for the business and products • Pricing of goods using the average pricing indication of goods in the particular city• Managing daily cash floats • Handling cash for small and large shopping orders • Weekly stocktakeThis is my first overseas opportunity in managing a part of the business and it has broadened my business network, my finance knowledge in a business sense, and the ability to communicate with different customers in a different language.

• Training and coaching of both junior and senior staff in all duties • Handling of cash and monitoring of cash issues• Monitoring deliveries, storage, and display of stock • Preventative maintenance and troubleshooting of equipment • Food handling as per standards that meet and escalate upon local and national food regulations • Working as part of a team efficiently and effectively to produce results to meet Key Performance Indicators • Role modeling appropriate behaviour and standards to other staff in team as senior staff • Being able to manage productivity within a quick-service industry while multi-tasking in many areas from customer service through to food preparation • Working in a high-stress environment while delivering excellent customer service and results that are shown through achievements• Ensuring customer’s enjoying their experiences by overseeing the duties of front-end service personnel. • Developing ongoing relationships with a number of customers and increasing the number of their visits. • Producing further customer retention by handling customer issues with a professional and empathetic manner