Lisbett Rodriguez Email & Phone Number

New York, Ny, Us

New York, United States

• Co-manage Salesforce environment. Provide day-to-day System Admin support and platform maintenance, including managing permissions, and creating/updating automation processes (such as flows) to address organizational needs.• Collaborate with Salesforce & Systems Manager to design, configure, and execute system customizations to improve business processes for all teams.• Manage third-party application and platform integrations, such as mapping form connectors from FormAssembly to Salesforce.• Lead Salesforce project meetings with senior leadership to identify opportunities for process improvement, and discuss project requirements, action items, and resolution updates. • Create reports and dashboards to inform high-level decisions across departments.• Developed a ticketing system for the IT department to manage staff-wide requests.

New York, United States

• Co-managed extensive Salesforce database by creating/updating fields and processes to address organizational needs, streamlining record creation through data importing, and mapping form data from FormAssembly to Salesforce.• Created reports and dashboards to inform high-level decisions across departments.• Worked with Customer Relationship Management consultants to complete medium and long-term systems projects to streamline Coordinator responsibilities.

New York, New York

• Created a suite of entry-level Salesforce training materials for staff onboarding with common organization use cases.• Lead multiple initiatives across departments, from youth enrollment to the official launch of Girls Write Now’s college and career readiness program. • Serve as a staff point person for a cohort of 40 mentor and youth pairs, sending regular communication, event reminders, and leading meetings to ensure pairs are fulfilling the program requirements.

New York, New York

• Assisted in event and curriculum preparation for writing workshops.• Completed an extensive data entry project to update student portfolio files in under a week.

Brooklyn, New York

• Maintained a welcoming and peaceful environment while answering any visitor inquiries.• Performed numerous office tasks, such as answering the phone, sending emails, and creating flyers.• Organized files and inventory.• Handled and counted auxiliary funds.

Brooklyn, New York

• Advised over ten students one-on-one daily regarding program requirements for all majors, minors, and concentrations related to the English Department.• Maintained a welcoming environment, and ensured that all students were assisted.• Organized and added student files to the Office Records.• Compiled and edited submissions for the literary magazine The Junction.• Co-created and formatted The Junction through Adobe InDesign.• Wrote weekly blog entries for the intern blog in a variety of subjects, such as current events, food, and culture. • Co-created and co-hosted the Boylan Blog podcast.• Performed office duties such as recording meetings, answering phone calls and student inquiries, sending emails and announcements to the office's email list, and handling interoffice communications.

Greater New York City Area

• Conducted Title IX, social awareness, and domestic abuse workshops with middle and high school students in various locations throughout New York City as part of Legal Momentum's Rights Now! campaign.• Created and edited workshop lesson plans.• Compiled resources and planned workshop activities to ensure the students' understanding of the subjects.• Attended daily meetings with supervisors to discuss progress, workshop ideas, and conduct test-runs.

Brooklyn, New York

• Helped students review and revise their essays, as well as create and refine lesson plans, brainstorm essay topics, and formulate thesis statements as part of an Advanced Writing Exposition course.

Education record

High School

Activities and Societies: Spanish Language Club, Photography Club, Project A.B.L.E (Aid on Behalf of Literacy and Education).