I am a dedicated HR Business Partner responsible for building valuable relationships with internal clients. I counsel, facilitate solutions and act as a liaison between management teams and employees to ensure that equitability, fairness, consistency and trust are upheld in all interactions. I support the development and implementation of better people management and promote the attainment of our business objectives through workforce management. I have an excellent capacity to take projects from inception to execution. My track record proves that I am able to understand the root of challenging situations and evangelize solutions that all parties can buy into because I am a seasoned negotiator, able to adapt and value each stakeholder while finding resolutions and business opportunities.Key Accomplishments: • Management of medium to large scale of layoffs and restructuring projects.• Management of grievances with an 90% reconciliation rate.• Ability to serve the volume and intensity of a call centre environment and the complexity of business
Listed skills include Telecommunications, Employee Relations, Voip, Change Management, and 3 others.