Lise Ameline Email & Phone Number

Paris, FR

Amsterdam

Customer service:- Customer service management through e-mail, instant messaging and social media (English and French)- Average CSAT: 85% over 2 years Operations optimisation:- Continuous optimisation of processes - Creation and management of macros to facilitate team efficiency.- Help in recruiting future new recruits.- Management of onboarding and.

Time For The Planet is a mission-driven company that wants to raise €1 billion to deploy 100 innovations to combat global warming. It is possible to become a shareholder from one euro invested. We are the last generation that can prevent climate collapse. Let's act together! If you want to know how to get involved, please visit https://www.time-planet.com/fr

. Supporting companies in their social and environmental impact initiatives. CSR strategy, drafting of impact reports. B Leader: Support in the BCorp labelling process. Organisational and structuring support

Remote

Following the acquisition of Rachel by Nolk Enterprises Inc, my role was to:. Process: Identify and coordinate the transition of all operational, logistical and financial processes. Human Capital: Oversee the standardization of HR policies and corporate culture. People: Ensure the well-being of the Rachel team and the continuity of their operational.

Région De Montréal, Canada

A versatile and enriching position that gave me the understanding of every facet necessary for the proper functioning and structuring of a fast growing SME.. CSR: Completion of the B Impact assessment and application for BCORP certification for Rachel. Processes: Creation and management of all operational and logistical processes. HR: Structuring the.

Région De Montréal, Canada

At the heart of the management of e-commerce in a small company, an instructive experience that made me aware of the importance of the customer's place among the stakeholders of a company.. Customer service management. Photo & video content creation, community management (Pinterest). New product development (benchmark, product design for leggings)..

Région De Paris, France

Working at L'AVANT-GARDISTE means entering a magical world, and evolving with the growing demand for entertainment. This experience allowed me to discover the vast e-commerce world, as well as it's risks and opportunities. Customer service management. Optimization of product sheets and the www.lavantgardiste.com website. Content creation - Instagram, blog..

Moncton, Nouveau-Brunswick

. One of the most important inter-university competition in Canada, gathering more than 1000 students from thirteen universities in Quebec, Ontario and New Brunswick. The organization is headed by the Regroupement étudiant des facultés d'administration de l'Est du Canada (RÉFAEC). Social component: various creative and academic events that call for.

Québec, Canada

. Eastern Canada's largest inter-university marketing competition. Social Stream: Creative Reach Marketing Events- Creation of a street-marketing stunt- Marketing Campaign for TD Bank

Région De Paris, France

. Preparation of the Pack&Gift Trade Show: meeting with potential customers, making contacts, presentation of the concept to visitors, design of a press-book. Work on the labelling machine in the factory on perfume bottles.

Région De Paris, France

. Participation in the choice of make-up palettes for Mother's Day. Participation in the preparation, development and launch of a new bath range. In-store customer advice: Helping customers, highlighting products.

Business Sustainability Management Certificate, Sustainability Studies

Cambridge Institute of Sustainability Leadership (CISL) Online certificate allowing me to develop my judgment and practice my skills.

B Leader, Sustainability Studies

Formed to accompany your company towards the B Corp certification

Professionnal Certification By Centralsupélec Exed School, Sustainability Studies

The online certificate provided me with dense and comprehensive knowledge on the subject of sustainability in business. As well as the.

Bachelor Of Business Administration - Bba, Marketing & Management

Business Administration Curriculum - Bilingual Mixed Specialization Marketing & Management

Preparatory Year Ece (Economic & Commercial - Economic Path)

French Baccalauréat