Provide coverage to multiple providers, such as phone coverage, front desk, scheduling appointments, appointment confirmation, diagnostic testing, and referrals. Schedule business, personal, and weekend events according to departmental needs and personal requests. Physician calendar management for meetings and travel. Submit travel requests and reimbursements when needed. Heavy phone volume, 10-20 calls per hour. Obtain insurance authorizations as required. Process/update HIPAA-related paperwork and other institutional forms, as necessary. Follow HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents. Review the patient's medical and health history to determine pre-admission testing. Code information from physicians about procedures performed. Responsible for clearing patients, reviewing medical evaluations, and pre-op testing. Facilitate daily interaction between patients and hospital staff, coordinating special events for patients and families, and providing educational materials and emotional guidance. Establish a strong work network by building professional relationships with physicians, and fellow employees. Support office staff by processing correspondence, documents, and reports. Coordinated travel arrangements and completed expense reports for travel reimbursement. Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Engaging the client by welcoming them with a warm friendly smile, and pleasantdemeanor, using the client’s name whenever possible, and thanking them for doingbusiness with Chase. Help build relationships with customers by connecting them with team members who canhelp them address their financial needs.Ensure financial transactions are completed accurately and efficiently while complyingwith all policies, procedures, and regulatory and banking requirements. Help customersunderstand our latest technology banking products and proactively help them accessthat technology via multiple self-service ways.Responsible for ordering and shipping currency for the branch. Balanced daily cashdeposits and vault inventory with zero error rate.