Lisle Mitnik Email & Phone Number

Portland, Oregon, United States

Continue to provide client support as in my prior role, but with additional responsibilities for leadership within the Client Services team, as well as helping to define and improve processes.

Portland, Oregon, United States

Responsible for proactively forging and managing excellent working relationships with clients in support of Pharmacovigilance and Medical Information services. Duties include:Effectively managing and supporting client expectations from onboarding through ongoing service deliveryEnsuring contracted services are delivered within contract scope and invoiced appropriatelyForging excellent working relationships with clients via regular open and honest client meetings and communicationsFacilitating client discussions on issues or potential improvements, including best practices and process efficiencies. Developing and maintaining client Working Practices and other supporting service documentationEnsure effective communication channels are developed with Operations and other relevant departments to enable effective service provision

Portland, Oregon, United States

Responsible for the successful onboarding and implementation of client contracts and services. Support Business Development processes, effectively manage and support clients during the set-up phase, extensions, and service evolution, and ensure clients are transitioned into Client Services effectively.

Greater Chicago Area

Develop and maintain client relationships resulting in consistent sales growth and new business. Conduct project needs assessment to develop scope for upcoming clinical protocols, prepare cost estimates, RFIs, and RFPs. Write, design, and lead sales presentations to key stakeholders, ensuring clear messaging of company capabilities.

Chicago, Il

Oversee operations for global pharmaceutical consultancy including:• AP, AR, reconciliation, and financial analysis• Invoicing and distribution of monthly statements for 300+ clients• Management and acquisition of IT infrastructure• Design and management of company marketing materials• Human Resources functions including benefits management and new employee recruitment and onboarding

Chicago, Il

Establish and manage client relations with 300+ clinical research sites. Negotiate business agreements and contract terms. Coordinate ongoing communications between research site and pharmaceutical clients, ensuring accurate and timely data collection.

Redlands, Ca

Designer for weekly college newspaper read by 2000 students campus-wide. Oversaw re-branding of the publication, in conjunction with key stakeholders at the college. Executed all creative, such as informational graphics, photography and layout, on deadline.

Beverly, Ma

Ensure IT efficiency as the first point of contact at helpdesk. Execute tech support tickets including troubleshooting of hardware, software and peripherals, network maintenance and new computer setup. Special assignment assisting with platform change from Outlook to Groupwise email software for the entire hospital including installation, troubleshooting and training for management and executive staff.

Beverly, Ma

In preparation for a Medicare audit, I was put on a special research-based assignment by Director of Coding and Compliance. These efforts resulted in a cost savings of several hundred-thousand dollars for the hospital.

Ma, Interdisciplinary Art

Ba, Music, Art, And Technology