Lissette Abarca Email & Phone Number

Clients rely on Epiq to streamline the administration of business operations, class action, and mass tort, court reporting, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters.

Phoenix, Arizona, United States

Handled cases of personal injury matters including automobile accidents, slip and falls, and premise liability as both a client advocate and lead. Determined appropriate courses of action throughout the various stages of complex cases. Responsibilities included conducting investigations into clients personal injury claims in all aspects of pre-trial personal injury litigation, including client intakes, case management, evidence gathering, and analyzing medical records. Communicated with… Show more Handled cases of personal injury matters including automobile accidents, slip and falls, and premise liability as both a client advocate and lead. Determined appropriate courses of action throughout the various stages of complex cases. Responsibilities included conducting investigations into clients personal injury claims in all aspects of pre-trial personal injury litigation, including client intakes, case management, evidence gathering, and analyzing medical records. Communicated with clients, managed concerns and expectations, and provided updates on the progression of cases. Collaborated with attorneys in negotiating and finalizing settlements with insurance companies on behalf of clients. Show less

Phoenix, Arizona, United States

Assumed all HR and administrative duties for a start-up real estate investment firm while overseeing home buyer\seller transactions. Maintained regular communication with buyers and sellers to keep them informed about the progress of their real estate transactions and addressed questions and concerns. Organized and maintained the documentation related to real estate transactions, including contracts, amendments, and closing documents. Worked with title companies and escrow agents to… Show more Assumed all HR and administrative duties for a start-up real estate investment firm while overseeing home buyer\seller transactions. Maintained regular communication with buyers and sellers to keep them informed about the progress of their real estate transactions and addressed questions and concerns. Organized and maintained the documentation related to real estate transactions, including contracts, amendments, and closing documents. Worked with title companies and escrow agents to ensure a smooth and efficient title transfer process without delay. Arranged and supervised services from various contractors, such as inspectors, construction, movers, and cleaning services. Show less

Tempe, Az

Supported attorneys in representation of clients in a variety of civil matters, including personal injury, medical malpractice, and family law. Maintained regular communication with clients providing case updates, gathering information, and addressing their questions and concerns. Conducted initial case assessments to assist attorneys in evaluating the merits of a case. Researched relevant laws, statutes, regulations, and case precedents to support legal arguments and strategies… Show more Supported attorneys in representation of clients in a variety of civil matters, including personal injury, medical malpractice, and family law. Maintained regular communication with clients providing case updates, gathering information, and addressing their questions and concerns. Conducted initial case assessments to assist attorneys in evaluating the merits of a case. Researched relevant laws, statutes, regulations, and case precedents to support legal arguments and strategies. Drafted motions, pleadings, discovery, and demand letters. Reviewed and electronically filed motions and pleadings in state and federal court. Organized, maintained, and managed case related documents. Managed billing and expenses related to the case, including tracking billable hours, and costs incurred. Show less

Phoenix, Arizona, United States

Assisted chronic pain patients through the initial registration process and processed incoming referrals. Scheduled patient appointments and procedures with physicians and specialists.Verified patients insurance coverage and pre-authorization requirements. Maintained up-to-date records of patient interactions in the electronic health record system.

Milpitas, California, United States

Facilitated law education classes for at-risk high school youth aimed to provide students with a foundational understanding of the legal system, rights, responsibilities, and the importance of law in society. Educated students about their rights and responsibilities as citizens, emphasizing the importance of civil liberties, due process, and equal protection under the law. Fostered critical thinking skills by encouraging students to analyze legal issues, debate legal questions, and… Show more Facilitated law education classes for at-risk high school youth aimed to provide students with a foundational understanding of the legal system, rights, responsibilities, and the importance of law in society. Educated students about their rights and responsibilities as citizens, emphasizing the importance of civil liberties, due process, and equal protection under the law. Fostered critical thinking skills by encouraging students to analyze legal issues, debate legal questions, and consider different perspectives on legal matters. Created a positive and inclusive classroom environment, managed classroom behavior, and addressed any issues or conflicts directly. Show less

Santa Clara, California, United States

Supported attorneys in providing legal services in business transactions and corporate matters. Provided legal counseling by memorandum to entrepreneurs and small business owners in various aspects of business law, including entity formation, business transactions, taxes, compliance, and intellectual property. Conducted informational intake interviews, legal research, and delivered legal opinions from skilled business attorneys. Assisted with employment-related legal matters… Show more Supported attorneys in providing legal services in business transactions and corporate matters. Provided legal counseling by memorandum to entrepreneurs and small business owners in various aspects of business law, including entity formation, business transactions, taxes, compliance, and intellectual property. Conducted informational intake interviews, legal research, and delivered legal opinions from skilled business attorneys. Assisted with employment-related legal matters, including employment contracts, non-compete agreements, and employee handbooks. Show less

San Jose, California, United States

Conducted intakes and was the first point of contact for potential clients. Conducted initial screening of potential clients to determine the eligibility of the individual or family for various immigration services, such as visas, green cards, asylum, or citizenship. Provided clients with basic information about immigration laws, processes, and procedures, as well as potential timelines and fees associated with their case. Maintained accurate and organized client files, keeping… Show more Conducted intakes and was the first point of contact for potential clients. Conducted initial screening of potential clients to determine the eligibility of the individual or family for various immigration services, such as visas, green cards, asylum, or citizenship. Provided clients with basic information about immigration laws, processes, and procedures, as well as potential timelines and fees associated with their case. Maintained accurate and organized client files, keeping detailed records of all client interactions, correspondence, and documentation. Provided clear and concise memorandums to supervising attorneys summarizing clients’ issues and advice. Show less

Phoenix, Arizona Area

Directed customer interactions focused on delivering outstanding customer service, handling approximately 100 calls per day. Assessed customers' financial standing and provided recommendations and guidance towards maintaining a positive banking relationship. Managed challenging customers and situations as they arose, diffused conflicts, and resolved issues while maintaining a positive and calm demeanor. Addressed and resolved customer issues or complaints in a professional and… Show more Directed customer interactions focused on delivering outstanding customer service, handling approximately 100 calls per day. Assessed customers' financial standing and provided recommendations and guidance towards maintaining a positive banking relationship. Managed challenging customers and situations as they arose, diffused conflicts, and resolved issues while maintaining a positive and calm demeanor. Addressed and resolved customer issues or complaints in a professional and efficient manner. Show less

Phoenix, Arizona Area

Directed patients via phone or online to route to the appropriate internal resource. Offered information about the organization, hours of operation, and directions to the location. Assisted in scheduling appointments for patients. Maintained positive cross functional team relationships to provide a great patient experience. Maintained document management systems with complete electronic and paper responsibility.

Doctor Of Law - Jd, Law

Activities and Societies: Law and Business Society Secretary, Workers Right Clinic, VALS Street Volunteer

Bachelor’S Degree, Business Law

Activities and Societies: Golden Key International Honours Society Dean's List (Spring 2016, Fall 2017)

Associate’S Degree, General Studies

Activities and Societies: Honor's Society Awarded Presidential Scholarship