Dan Sandler Email & Phone Number

Newark, Delaware, United States

Boston, Massachusetts, Us

Client liaison/project lead on various projects to create domain driven applications, re-architectures of existing systems, and data migrations into Oracle cloud.* Project coordination/key point of contact to the project, QA & development team* Creation SOWs for technical support & application development* Provide account management, product owner & business analyst* Pre/post sales support

Los Angeles, Ca, Us

Fraud Services supporting our 1st line of defense fraud investigators & call center agents detection, mitigation and investigative systems; fraud/disputes, Reg E/Z, Zelle, Bill-pay, Wire, ACH, Cred & Debit cards. • Interview fraud ops team for new features, system enhancements, process updates, and reporting insights ◦ Lead the creation of weekly KPI reports & dashboards; Salesforce/Snowflake/Tableau ◦ Identify areas of improvement; task status/flow, cross team fraud investigating/mitigating communication & dispute or fraud related tasks • Review current systems/process/procedures and identify areas of improvement or efficiency • Produce documentation bus/tech/sys existing process to model current state & w/enhancements • Rapid prototyping to support findings/illustrate poc; Tableau/Salesforce dashboards, mocks & wires • Led UTR reconciliation project; identify UTR outcomes • Manage sprint communications to Fraud Ops and other stakeholders • Triage support issues & manage the escalation chain and communications w/RCA • Drove documentation improvements; BRD/FRD documents, system process/data mapping

Buffalo, New York, Us

BA/PM cloud on-boarding modernization initiative from on-premises data centers/apps into the cloud; Azure, AWS & Google Cloud. • • Helped create an org of cloud excellence • Be the voice of the app teams & provide assistance on their journey into the cloud • Review apps/data sources & dependencies to create the on-boarding road-map to the cloud • Set the strategy with leadership, app teams & vendors for the best course of action • Refine the app team migration experience through the creation of SOPs & a continual feedback • Work with app teams, various councils to remove blockers, set priorities/timelines • Pushed documentation standards; clear/concise documentation to fit the audience; bus/tech users • Facilitated app design/infrastructure conversations across leadership teams; environment automations, IaC(terraform), approved cloud objects, approved cloud patterns • Partner with a solution architect for each cloud implementation for council approvals

Morristown, New Jersey, Us

BA/PM over the new/renewal business clearance system; quoting, booking, issuing & binding; lines of business includes property, casualty, surety/credit, accident & health. Identify Bus Ops/tech Ops problem areas and develop process or technology solutions meet operational or market needs. • Pitched two proposals: ◦ Improve their API suite; standardize implementation & sunset unnecessary endpoints ◦ Created a data migration plan outline to move their lead-gen/prospecting into policy shell creation data to a new system to accomplish two goals: ▪ Migrate the data into a new data structure ▪ Define the schema for each policy type created in the new system • Create a product vision that best suits needs of the business & stakeholders • Create solution proposals for infrastructure/dev/API Ops/business process enhancements • Submitted a proposal to simplify their REST/SOAP API suite & migration path from SOAP to REST • Created a standard suit of tests in postman for the BA team • Verify evidence based solutions/product direction through user feedback, app behaviors or data in Oracle • Point person to develop business solutions substantiated by data or user behavior analysis • Coordinated UAT with cross development teams • UX interval/external user advocate for applications & APIs • Provide senior level BA guidance to less experienced BAs SOWs, requirements gathering, story creation & supporting documentation • Product refinement, backlog refinement & grooming • Drive devOps best practices & transformation to Agile-lite methodologies

Holmdel, Nj, Us

BA/PM to bring customers a new suite of calculators, tools charts and localized insightful analytics and personalized to their details to illustrate financial products implementation/potential outcomes; loans, mortgages, refinance, debt-consolidation • Engage sales/marketing/customer support to collect feedback for new feature opportunities or existing • Manage release, sprint planning, backlog refinement & grooming • Create stories, prioritize & manage the backlog • Assist with product refinement/development, feature impact & road maps • Partner with UX Bus team/stakeholders to create a baseline experience; adaptive/responsive platform • Complete acceptance testing and provide go/no-go • Build out best DevOps practices; SOPs, story writing, environments, quality code & releases • Created an environment to support team accountability; admin JIRA/Confluence

Blue Bell, Pennsylvania, Us

BA/Program Mgr. Ins. B2B owner of the claim entry/review/billing/reporting apps over four lines of business; Workers Compensation, Auto, General Liability and Property. Delivered multiple projects including an Azure based mobile app for claimants, rewrites for several .NET internal/client facing applications and deployed a live demo of the claims system with fully masked data. • Managed team of 6; BA/PM/Devs project assignments & daily priorities • Partner with business units to identify areas of improvement & new features; greenfielding, journey maps • Drove effort to maintain Claim systems(Cinch) ADA compliance(internal & vendor); 508 & WCAG 2.0 • Interviewed stakeholders, conduct greenfield, journey mapping and DevOps improvement sessions • Collect/validate feature requests, finalize requirements, create plans, road-maps & prioritize backlog • Pitched proposal to improve claim vehicle identification/categorization via an NHTSA service • Tech/UIUX/ project support; SQL queries, wire-frames & static/interactive mock-ups • Create project documents/documentation; SOW, BRD, traceability & application/system process flows • Coordinated UAT with the business teams & stakeholders • Liaison to vendors & external project development teams • JIRA/Confluence admin, created all projects, workflows, boards, users

Philadelphia, Pennsylvania, Us

Conceptualized a cross platform e-learning, class work and grading applications stakeholders; desktop/mobile • Map application workflows and pursued a cohesive product suite for multiple user teacher/supervisor/student entry points • Created user stories for student/teacher portals on both web/mobile • Created wire-frames & mocks

Cherryhill, Nj, Us

Product owner of the BrandSrv app redesign project; a B2B publishing system to produce print marketing materials • Interviewed business stakeholders & finalized requirements • Led remote scrum team • Created user stories/bugs managed sprints groomed & maintained the backlog • Coordinated JAD sessions • Created & participated in UAT plans • Created wire-frames & mock-ups

Philadelphia, Pa, Us

Change agent to improve Business/Agile processes and feature impact for Comcast • Defined the Business Operations definition of Feature; smallest package-able code that can be deployed and adds value • Improved the process flow for documenting impact analysis • Journey map existing Bus Ops process flows to find areas of improvement • Interview business stakeholders gathering requirements/convert needs into actionable items • Measure deployed enhancements/features • Promoted user story write-up standardization • Assess impacted vs. non-impacted enhancements • Assist in Tech/Bus Operations governance and best practices

King Of Prussia, Pa, Us

Owner of the ad tech API utilized in all ad formats. Led multiple simultaneous integration & upgrade projects; Flash API AS2 to AS3 re-architecture, vendor integration & ActionScript to JavaScript conversion. Conceptualized/designed/developed new ad tech SaaS from stakeholder feedback; ad types, video, data governance and analytics. • Improved video encoding quality for all video served(streaming/progressive) • Vendor mgmt; Google Maps, Akamai, ShopLocal, & MapQuest • Completed integration projects; VAST/VPAID, Integral, Shoplocal, Tumblr, Twitter & Pinterest • Conducted JAD sessions in both Flash & JS API libraries for desktop/mobile • SME/mentor: Rich media/standard display Ad formats, video encoding & deployment • Created demos/training sessions & materials to illustrate new API features • Managed CI/CD; unit/ui testing, code packaging & documentation • Created UAT plans with creative/ production teams

King Of Prussia, Pa, Us

King Of Prussia, Pa, Us

Created/managed a pre-QA ad campaign team that spanned West, Mid-west, & East Coast regions • Improved asset intake quality by standardizing the asset submission process • Provided campaign guidance on ad processes and implementation/solutions • Created creative asset reports to executive management • Monitored agency performance via asset reporting to predict cost of future business

King Of Prussia, Pa, Us

Flash, HTML/JS design and development for web and email marketing