Senior Officer
Current1. Perform account opening, account maintenance and FD transaction.2. Attend to customer queries and/or requests and assist to resolve service issues and to escalate unresolved concerns to Deputy Branch Manager.3. Follow-ups on customers’ request that are processed by the backroom fulfilment unit.4. Cross-selling of Bank’s products and/or services.5. Assist with educating customers at branch auto-lobbies and PIB Internet Kiosks.6. Comply with established operational control and audit procedures.7. Exercise vigilance when performing duties and highlight unusual and suspicious transactions.8. Cash duties where assigned.