Product manager at Measurement and Evaluation team in Copilot Applied Science

• Led the product roadmap and manage engineers in the development and delivery for a Saas-based platform and speech-to-text solutions. • Prioritized and scoped product design based on customer insights and data analysis. • Oversaw product deployment and executed user acceptance testing plans.• Provide technical guidance to team members, facilitating their professional growth and development.• Spearheaded the design and deployment of the audio playback feature.• Maintained a perfect 100% customer retention rate, underscoring exceptional customer satisfaction and loyalty.

• Facilitated the smooth and efficient delivery of core SaaS products and standalone features, ensuring alignment with business objectives. • Developed and implemented a novel product testing process, resulting in improved product performance and effectiveness. • Liaised with the product team to deliver customer-requested features, leading to an increase in customer retention and positive feedback. • Implemented cost-effective strategies in product development and delivery, reducing costs while maintaining product quality. • Built relationships between development, marketing, and operations teams, streamlining product development and delivery cycles.Achievements:• Successfully launched a new product line that exceeded customer expectations.• Led 30+ engineers across five teams situated in diverse geographic locations, fostering collaboration and efficient delivery.

• Designed and developed a SaaS-based web application using JavaScript and React framework.• Provided interactive analysis with state-of-the-art visualization and visual representation.• Integrated third-party software and data connectors with other data analytic platforms.• Designed and led development of product focusing on unsupervised models for unstructured data and other predictive models with interactive data visualization.