Liz Clapp Email & Phone Number

Washington D.C. Metro Area

Partnering with companies and individuals to rework their institutions' culture and increase efficiency, guest satisfaction, productivity, and profitability.

Responsible for sales, commerciality, customer service and profitability of multiple departments. Managed a team within department(s) according to company values, standards, policies and procedures. Responsible for all people functions including recruiting, onboarding, training and continued development.▪ demonstrates high quality customer service▪ recruits, onboards, trains, and develops new and transferred staff▪ maintains employee records and responsibilities▪ cultivates and models positive and productive work environment▪ develops strategies to maximize sales and commerciality▪ working knowledge of all products, campaigns and promotions▪ schedules staff to ensure goals are met▪ implements sales plan, budgets, and best practices to ensuremaximum profitability▪ manages cash operations▪ executes all safety, security, and shrink routines

Team member for high-traffic fashion retail space.▪ partnered with management to ensure sales goals were metdaily, weekly, monthly and quarterly▪ assisted customers▪ register and cash management▪ processed and merchandised shipments and designed displays▪ trained staff in best practices for stockroom management and displays