Liz Lamb

Liz Lamb Email and Phone Number

Director @ Black Lamb Ltd
Reading, PA, US
Liz Lamb's Location
Greater Reading Area, United Kingdom
Liz Lamb's Contact Details

Liz Lamb personal email

n/a

Liz Lamb phone numbers

About Liz Lamb

Customer Insight and strategy leader with more than 30 years experience built within agency, client and consultancy businesses. Most recently leading teams of researchers and data analysts in the generation of consumer insight to inform business decision making and improve customer centricity.

Liz Lamb's Current Company Details
Black Lamb Ltd

Black Lamb Ltd

View
Director
Reading, PA, US
Website:
camelotgroup.co.uk
Employees:
1380
Liz Lamb Work Experience Details
  • Black Lamb Ltd
    Director
    Black Lamb Ltd
    Reading, Pa, Us
  • Camelot
    Head Of Insights - Camelot
    Camelot Oct 2016 - Present
    Watford, United Kingdom
    Head of the Insight Business Partners team (insight and analytics experts) generating market, player and competitive insight to inform business decision making.
    View
  • Black Lamb Ltd
    Director
    Black Lamb Ltd Dec 2014 - Present
    Goring On Thames
    Provider of customer strategy, customer experience & insight consultancy services or interim support. Working as an customer expert helping organisations to:- - identify customer insight needs and set up research teams- extract key insight from existing data & research to drive strategic plans and direction - develop & optimise existing customer experience and multi-channel journeysKey areas of focus include customer segmentation, customer experience and brand.
  • Dunelm (Soft Furnishings) Ltd
    Consultant
    Dunelm (Soft Furnishings) Ltd Dec 2015 - Jul 2016
    Leiceter
    Project based customer consultancy work.
    View
  • Kpmg Boxwood
    Associate Consultant
    Kpmg Boxwood Jul 2015 - Sep 2015
    London, United Kingdom
    A member of a KPMG Boxwood consulting team working on an assignment for a Dutch retailer in Amsterdam as the customer specialist.
  • Dixons Retail
    Head Of Customer Strategy & Insight & Brand Strategy
    Dixons Retail 2011 - Aug 2014
    Hemel Hempstead
    A senior leadership role reporting into the UK Board against a backdrop of business survival and turnaround. Reporting to the Chief Marketing Officer with 2 teams of direct reports a budget of c. £3.5m, and responsibility for customer insight and customer and brand strategy. This included multi-channel customer experience design & continuous improvement plans.
  • Dixons Retail
    Head Of Customer Insight
    Dixons Retail 2008 - 2011
    Hemel Hempstead, United Kingdom
    Initial set up of the research team to support the needs of all UK brands (PCWorld, Currys, Currys Digital, Techguys (now Knowhow), Dixons Travel (airports) & Dixons.co.uk. Secured initial £2.5m budget from the board to support various customer insight trackers ad hoc projects (up to 70 projects a year). Major work included customer experience tracking and design across stores, on-line, in-home and contact centres.
  • Inkuire
    Research & Strategy Consultant - Managing Director
    Inkuire 2002 - 2008
    Goring On Thames
    Set up and ongoing management of marketing and insight consultancy services.
  • Conway Smith Rose
    Board Director
    Conway Smith Rose 1994 - 2002
    London, United Kingdom
    Client management. Management of qualitative work and consultancy across finance, FMCG, telecoms and retail sectors. Management of graduate recruitment programme. The agency ran the MRS Introduction to Qualitative Course.
  • Pegram Walters
    Associate Director
    Pegram Walters 1993 - 1994
  • The Research Business
    Senior Research Executive
    The Research Business 1991 - 1993
    London, United Kingdom
  • Prudential Assurance
    Project Manager - Marketing Development & Research
    Prudential Assurance 1989 - 1991
    London, United Kingdom
    Day to day project management of research projects for internal clients.
    View
  • Prudential Assurance
    Strategic Planning Executive
    Prudential Assurance 1988 - 1989
    London, United Kingdom
    View

Liz Lamb Skills

Customer Insight Strategy Customer Experience Segmentation Retail Marketing Strategy Brand Development Management Marketing Research Marketing Qualitative Research Quantitative Research Multi Channel Marketing Crm Brand Architecture Project Management Marketing Communications Fmcg Product Development Customer Satisfaction Shopper Marketing Digital Strategy Strategic Insights Voice Of The Customer New Business Development Financial Services Branding And Identity Customer Segmentation Strategy Research Design

Liz Lamb Education Details

Frequently Asked Questions about Liz Lamb

What company does Liz Lamb work for?

Liz Lamb works for Black Lamb Ltd

What is Liz Lamb's role at the current company?

Liz Lamb's current role is Director.

What is Liz Lamb's email address?

Liz Lamb's email address is li****@****plc.com

What is Liz Lamb's direct phone number?

Liz Lamb's direct phone number is +4419234*****

What schools did Liz Lamb attend?

Liz Lamb attended Loughborough University, Tuson College & Broughton High.

What are some of Liz Lamb's interests?

Liz Lamb has interest in Human Rights, Environment, Children, Education.

What skills is Liz Lamb known for?

Liz Lamb has skills like Customer Insight, Strategy, Customer Experience, Segmentation, Retail, Marketing Strategy, Brand Development, Management, Marketing Research, Marketing, Qualitative Research, Quantitative Research.

Who are Liz Lamb's colleagues?

Liz Lamb's colleagues are Yu Yan, David Murphy, Sheena Kelly, Carol Tunstall, Marylou Bugeia, Cathy Wang, Iindeya Canpbell.

Not the Liz Lamb you were looking for?

  • Liz Lamb

    Liz Lamb
    Operations Manager At Healthwatch Liverpool
    Greater Liverpool Area
    1
    liverpool.gov.uk
  • Liz Wilson-Lamb

    Liz Wilson-Lamb
    Customer Relations Manager
    Chester
    2
    achilles.com, cavalrycare.co.uk
  • Liz Lamb

    Liz Lamb
    Harrogate
    1
    asda.co.uk

    1 0113 24XXXXXX

  • Liz Lamb

    Liz Lamb
    Journalist * Magazine Editor * Chief Features Writer * Fashion Stylist * Senior Lecturer In Journalism
    Newcastle Upon Tyne
    2
    ncjmedia.co.uk, sunderland.ac.uk
View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.