Liz Spiers Email and Phone Number
Liz Spiers work email
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Liz Spiers personal email
Experienced Specialist with a demonstrated history of working in the financial services industry. Skilled in Financial Services, Regulation, Financial Risk, Risk Management, Business Analysis, and Stakeholder Management. Strong professional graduated from Churchdown.
Holloway Friendly
View- Website:
- holloway.co.uk
- Employees:
- 60
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Governance And Assurance ManagerHolloway FriendlyEngland, United Kingdom
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Operations Goverance ManagerHolloway Friendly Feb 2021 - PresentGloucester, England, United Kingdom
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Customer Services ManagerHolloway Friendly May 2020 - Feb 2021Gloucester, England, United Kingdom
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Agency ManagerHolloway Friendly Oct 2019 - May 2020
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Risk & Quality ManagerYorkshire Building Society Feb 2014 - Jan 2019Cheltenham- Led, managed and developed colleagues monitoring the performance of day to day operational activities within the Customer Contact and Customer Service Centres - Provided specialist guidance, direction and support to senior colleagues, administration, branch and call centre colleagues - Managed and planned own and teams workloads effectively, whilst working to tight deadlines and maintaining exceptional quality- Monitored compliance with internal policy and procedures and external regulatory obligations- Planned and execute risk and control monitoring activities via thematic reviews, Quality Control (QC) testing and assurance work, providing improvement and recommendations where relevant - Provision of relevant and timely management information giving clear measures of the department’s risk mitigation performance, route cause analysis, management of operational losses, and oversight of General - Data Protection Regulation (GDPR) breaches within Customer Operations- Identified and managed systemic issues or breaches in regulation on behalf of Senior Management, articulating the customer impact, effectiveness of remediation plans and highlighting any impacts with our regulators -
Savings Business SpecialistChelsea Building Society Jan 2009 - Feb 2014Cheltenham- Responsible for the submission of the group’s annual ISA, Section 17 and Savings Income Reporting (SIR) to HM Revenue & Customs- Savings specialist for Operational Taxes - Monitored and implemented HM Revenue & Customs communications and changes, including annual ISA notifications - Monitored communications and implemented changes announced via Financial Service industry bodies(APACS, BSA, LINK and Cheque Card Management Committee)- Provided guidance, direction and support to internal administration, branch and contact centre colleagues and any other department on technical savings matters
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Savings Administration ManagerChelsea Building Society Feb 2002 - Jan 2009Cheltenham, Gloucestershire, United Kingdom
Liz Spiers Skills
Liz Spiers Education Details
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Churchdown
Frequently Asked Questions about Liz Spiers
What company does Liz Spiers work for?
Liz Spiers works for Holloway Friendly
What is Liz Spiers's role at the current company?
Liz Spiers's current role is Governance and Assurance Manager.
What is Liz Spiers's email address?
Liz Spiers's email address is ls****@****s.co.uk
What schools did Liz Spiers attend?
Liz Spiers attended Churchdown.
What skills is Liz Spiers known for?
Liz Spiers has skills like Financial Services, Risk Management, Financial Risk, Business Analysis, Stakeholder Management, Banking, Retail Banking, Management, Relationship Management, Project Delivery, Change Management, Business Transformation.
Who are Liz Spiers's colleagues?
Liz Spiers's colleagues are May Stone, Paula Brown, Joanne Barry, Rebecca John, Brandon Watts, Katie Banon, Emma Farrell.
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