Human Resources professional with knowledge of HR concepts such as employee relations, benefits, compensation, onboarding, and recruitingCreated employee engagement survey with 12 questions to provide insights on employee work-life balance, feedback, ownership, and overall satisfactionCalculated workforce analytics, namely, employee productivity, offer acceptance rate, diversity representation, time to fill, and turnover rateUsed a 99-point checklist for employee onboarding and training to ensure a seamless transitionCompleted Human Resources course in 6 days, average completion rate is 6 – 12 weeks; passed rigorous exam with a score of 97%

Recruited, screened, conducted background and reference checks, onboarded, and trained employeesAdministered HR-related documents such as I-9 Verification forms, employee contracts, and policy manuals, ensuring accuracy, accessibility, and complianceCreated and implemented Standard Operating Procedures/Best Practices Handbook on par with legal requirements; performance management included bi-annual performance reviews and professional developmentSecurely stored and maintained sensitive information of personnel in password-protected files adhering to data security requirements; successfully protected personal dataFluency with HRIS to administer prompt and accurate compensation and tax documents; leveraged QuickBooks for business analytics and accounting

Delivered excellent administrative support to the team by handling correspondence with less than a 12-hour response time, cohesive scheduling, efficient document preparation, and informative presentationsResearched and implemented the use of a tracking platform to manage projectsAdvanced knowledge and application of Microsoft Suite including Excel, Outlook, Teams, OneDrive, etc. supporting Office Manager in the organization of documents, emails, and meeting notes; devised high-efficiency file structureInformed employees of COVID regulation, created oscillating schedules, and ensured complianceEffective Supplier Relationship Management retaining quality and priority material choice with vendors

Designed and implicated on-the-job training strategies for 30+ temporary employees for 10 semesters, decreasing error margins on average by 75%Point of contact for temporary employees for questions, concerns, and work needs that led to an increase in engagement

Delivered optimal customer service; recognized by leadership, thus, chosen from 90+ temporary employees to become permanentDeveloped organizational strategies for textbooks and documented procedures for special orders.