Senior Customer Success Ops Analyst
Commerce
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Lizbeth Quintero Gómez Email & Phone Number
Senior Customer Success Ops Analyst
at
Commerce
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Ops Analyst
Location
Guadalajara, Jalisco, Mexico
Company size
Who is Lizbeth Quintero Gómez? Overview
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Quick answer
Lizbeth Quintero Gómez is listed as Senior Customer Success Ops Analyst at Commerce, a company with 698 employees, based in Guadalajara, Jalisco, Mexico. AeroLeads shows a matched LinkedIn profile for Lizbeth Quintero Gómez.
Lizbeth Quintero Gómez previously worked as CS Senior Operations Analyst at Brightcove and CS Operations Specialist at Brightcove. Lizbeth Quintero Gómez holds Bachelor'S Degree, Industrial Engineering from Tecnológico De Monterrey.
Company email context
Email format at Commerce
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Commerce
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Profile bio
About Lizbeth Quintero Gómez
Industrial engineer turned Customer Success Operations geek! - All things Customer Success Operations: process improvement, digital touch, voice-of-the-customer, enablement, reports and dashboards, KPI definition. - Holistic Operations approach: why are we doing this and how we can make it better/easier/faster? - Project and program management. - Gainsight Level 3 Admin Certified. - Strong creative and analytical skills. - Passionate about data analytics and storytelling. - Data-driven curiosity for process improvement.
Listed skills include Microsoft Office, Liderazgo De Equipos, Microsoft Excel, Teamwork, and 2 others.
Current workplace
Lizbeth Quintero Gómez's current company
Company context helps verify the profile and gives searchers a useful next step.
Commerce
8 roles
Lizbeth Quintero Gómez work experience
A career timeline built from the work history available for this profile.
Cs Senior Operations Analyst
Current
Oct 2023 - Present
Cs Operations Specialist
- Gainsight Platform administration. - Voice of the Customer program management: execution + quarterly analysis for high management. - CS process improvement with digital touch and automated programs.
Jan 2022 - Oct 2023
Customer Experience Operations Associate
- Data enablement with Gainsight. - Definition and weekly updates of CS org teams' KPIs.- Staffing model creation for customer-facing teams based on demand forecast.- Analysis of renewals for customer retention.
Jan 2021 - Jan 2022
Country Readiness Support Manager - North America And Brazil
- Technical training coordination for internal and external technicians for USA, Canada, and Brazil. - Implementation of a virtual training strategy for North America due to COVID-19 contingency.
Feb 2020 - Jan 2021
Supplies Npi Lifecycle Manager
- Support readiness for 100+ commercial and consumer supplies NPI for the Americas Region: support systems setup, supplies-to-printer mapping, and stock readiness for the CS call centers.- Collaboration with other business units for their supplies NPI processes (3D, latex, textile)
Oct 2018 - Feb 2020
Demand And Production Analyst
- Sales forecasting for priority markets. In charge of planning for public hospitals and government sales. - Risk analysis for stock, manufacturing production, and sales. - Close collaboration with production planners for optimal production scheduling based on sales commitments.
Aug 2017 - Oct 2018
Demand Planner Jr
- Sales analysis and forecast management. - Nationwide product distribution planning based on sales rankings and customized by zone. - Development of 2016 sales forecast for all product lines.
Jun 2015 - Dec 2015
Team & coworkers
Colleagues at Commerce
Other employees you can reach at brightcove.com. View company contacts for 698 employees →
AH
Audrey Horan
Colleague at Commerce
Greater Boston, United States
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LC
Leah Crespi
Colleague at Commerce
Greater Boston, United States
View →
MM
Megan Matey
Colleague at Commerce
San Antonio, Texas, United States, United States
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JR
Jimena Rodríguez Beltrán
Colleague at Commerce
Mexico City, Mexico, Mexico
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GD
Gene Dorney
Colleague at Commerce
Rockland, Massachusetts, United States, United States
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TM
Takayuki Miyagi
Colleague at Commerce
Minato, Tokyo, Japan, Japan
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EM
Edson Marcelino Villegas Mendoza
Colleague at Commerce
Guadalajara, Jalisco, Mexico, Mexico
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HB
Hunter Bolling
Colleague at Commerce
Philadelphia, Pennsylvania, United States, United States
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MB
Mihoko Bridges
Colleague at Commerce
Dublin, County Dublin, Ireland, Ireland
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LP
Lillian Peña Vezina
Colleague at Commerce
Greater Boston, United States, United States
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Audrey Horan
Colleague at Commerce
Greater Boston, United States
View →
LC
Leah Crespi
Colleague at Commerce
Greater Boston, United States
View →
MM
Megan Matey
Colleague at Commerce
San Antonio, Texas, United States, United States
View →
JR
Jimena Rodríguez Beltrán
Colleague at Commerce
Mexico City, Mexico, Mexico
View →
GD
Gene Dorney
Colleague at Commerce
Rockland, Massachusetts, United States, United States
View →
TM
Takayuki Miyagi
Colleague at Commerce
Minato, Tokyo, Japan, Japan
View →
EM
Edson Marcelino Villegas Mendoza
Colleague at Commerce
Guadalajara, Jalisco, Mexico, Mexico
View →
HB
Hunter Bolling
Colleague at Commerce
Philadelphia, Pennsylvania, United States, United States
View →
MB
Mihoko Bridges
Colleague at Commerce
Dublin, County Dublin, Ireland, Ireland
View →
LP
Lillian Peña Vezina
Colleague at Commerce
Greater Boston, United States, United States
View →
2 education records
Lizbeth Quintero Gómez education
Bachelor'S Degree, Industrial Engineering
International Academic Experience, Industrial Engineering
FAQ
Frequently asked questions about Lizbeth Quintero Gómez
Quick answers generated from the profile data available on this page.
What company does Lizbeth Quintero Gómez work for?
Lizbeth Quintero Gómez works for Commerce.
What is Lizbeth Quintero Gómez's role at Commerce?
Lizbeth Quintero Gómez is listed as Senior Customer Success Ops Analyst at Commerce.
Where is Lizbeth Quintero Gómez based?
Lizbeth Quintero Gómez is based in Guadalajara, Jalisco, Mexico while working with Commerce.
What companies has Lizbeth Quintero Gómez worked for?
Lizbeth Quintero Gómez has worked for Commerce, Brightcove, Hp, Pisa Farmacéutica, and Lob México.
Who are Lizbeth Quintero Gómez's colleagues at Commerce?
Lizbeth Quintero Gómez's colleagues at Commerce include Audrey Horan, Leah Crespi, Megan Matey, Jimena Rodríguez Beltrán, and Gene Dorney.
How can I contact Lizbeth Quintero Gómez?
You can use AeroLeads to view verified contact signals for Lizbeth Quintero Gómez at Commerce, including work email, phone, and LinkedIn data when available.
What schools did Lizbeth Quintero Gómez attend?
Lizbeth Quintero Gómez holds Bachelor'S Degree, Industrial Engineering from Tecnológico De Monterrey.
What skills is Lizbeth Quintero Gómez known for?
Lizbeth Quintero Gómez is listed with skills including Microsoft Office, Liderazgo De Equipos, Microsoft Excel, Teamwork, Trabajo En Equipo, and Lean Manufacturing.
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