Liz Burney Email & Phone Number

Gold Coast, Queensland, Australia

My role is to work with our Franchisee nationally and internationally and ensure they have the necessary support to build and run a successful coaching business.

Gold Coast

• Produced and wrote contracted articles for online use in the finance and customer review fields.
• Provided consultancy support and advice to a variety of businesses on a range of operational strategies
• Implemented strategies to drive business growth through ongoing relationship development
• Coached and mentored staff in the provision of efficient and effective service
• Created and established business processes and procedures in line with legislation
• Educated customers… Show more

Gold Coast, Queensland, Australia

• Key Contributions
• Review client's claims to ensure the appropriate services are being claimed for and repaired.
• Document all relevant information regarding the client's claim via in-house CRM systems.
• Review the claim with clients to ensure the correct information is being submitted for processing and so that the correct services and repairs could be coordinated.
• Established and maintain a relationship with the client.
• Identify and manage exposure to any risks.

• Auntie Liz's Domestic Home Services is a Gold Coast operated business offering friendly home-based cleaning services. We are here to offer that extra pair of hands to keep your home looking just the way you want, all.
• Oversee all the daily operation of the business.
• Develope and built relationships with all clients through regular communication, via phone and text messages.
• Performed all staff hiring, training and daily… Show more Auntie Liz's Domestic Home Services is a Gold Coast operated business offering friendly home-based cleaning services. We are here to offer that extra pair of.
• Performed all staff hiring, training and daily management.
• Manage all aspects of the business marketing from advert creation to online social media and traditional advertising.

Labrador, Queensland, Australia

• Managing and coordinating all business development activities for a successful Gold Coast real estate agency
• Planning strategies to drive business growth, generate leads and create a business pipeline
• Sourcing new business through targeted sales and marketing techniques
• Building and nurturing productive relationships with vendor, purchasers, landlords and tenants
• Designing and producing marketing collateral for the rental property business
• Conducting on-site property… Show more

Gold Coast

• Performed analysis and quality assurance on business processes to improve productivity of the barter exchange company
• Assisted with the digitalisation of the company’s processes from off-line to on-line
• Analysed and tested software applications to determine bugs and provided expertise in solving issues
• Wrote, edited and updated project manuals and technical documentation
• Reviewed and monitored project requirements to ensure objectives were being met
• Acted as the key… Show more

Gold Coast

• Provided leadership and guidance to a team of six trading professionals
• Account managed a portfolio of 120 key clients and attended to their barter exchange requirements
• Established clients’ requirements and implemented tailored trading solutions to meet their needs
• Increased profitability of the overall business by continually building new partnerships
• Educated and provided advice to clients on available options
• Cultivated relationships with business representatives,… Show more

Gold Coast

• Oversaw the strategic and operational function of Trading across Australia
• Managed the development and implementation of all new product lines and program updates
• Shaped solutions and approaches by leveraging trends in customer marketplaces and industries
• Cultivated relationships with internal and external customers and monitored satisfaction
• Resolved escalated trading, service and account issues in an efficient manner
• Coached and mentored new and existing team… Show more

Gold Coast

• Provided business development and sales expertise to 25 offices and 122 trading staff in the region
• Delivered business strategy and developed systems and procedures to drive business growth
• Reviewed operations and performed gap analyses to establish areas of improvement and opportunity
• Created effective organisational systems for reports, agendas and records for all levels of management
• Designed and implemented activities to boost productivity in sales, trading and… Show more
• Designed and implemented activities to boost productivity in sales, trading and administration

Bachelor Of Arts, English And Comparative Literature

Professional Freelance Journalism

Cert Iv, Property Services (Real Estate)

Prince2 Foundation Cert In Project Management

Cert Iv, Training And Assessment

Cert Iv, Business Studies