Liz has over 10 years of experience in consumer research, moderation and strategy consulting. As co-founder and CEO of eVŌC Insights, Liz directs the custom and syndicated business for eVOC and manages partner and client relationships with leaders across industries including Pfizer, American Express, Neiman Marcus, Dell, Bank of America, Nestle Purina, Royal Caribbean, Expedia and eHarmony. Prior to founding eVŌC, Liz created and managed the custom and syndicated businesses at Vividence Corporation (acquired by Keynote Systems in 2004). Liz is an expert in user interface design and has authored and contributed to articles on customer experience that have appeared in publications such as the Wall Street Journal, USA Today, Business Week, Internet Retailer and the SF Chronicle. Liz holds a Bachelor of Arts degree in International Relations, Political Science and Communications from the University of Pennsylvania.