A versatile professional with a diverse background, including a recent contract (remote) role as a Contract/Analyst for a GovTech company. I excelled in providing top-notch customer service to schools and parents, effectively utilizing CRM tools like HubSpot, and taking the initiative in school support and application processing. My keen attention to detail, strong data analysis abilities, and excellent communication skills were critical to my success in this role.As the co-owner of Craft Wilmington LLC, operating as The Brewer's Kettle, I focus on marketing, event planning, and managing day-to-day operations in the hospitality industry. This family business has provided me with hands-on experience in driving growth and delivering exceptional customer experiences.In addition to my business and customer support roles, I have recently become a Lactation Education Counselor. I am passionate about supporting mothers in the workplace through corporate lactation education and training programs.Interests: I am particularly interested in emerging technologies, including Web3, blockchain, smart contracts, digital identity, and cross-border payments. I’m eager to explore how these innovations can intersect with my experience in customer service, marketing, and business development to drive efficiency and growth. I believe Web3 technology holds transformative potential in the education and healthcare sectors, among others.