Liz Kenney Email and Phone Number

Leads a $14M ARR enterprise Network Management platform, encompassing facilities credentialing, provider credentialing, APIs, committee management, and risk monitoring.Tracks evolving compliance policies and industry standards to ensure timely updates, maintaining regulatory alignment and competitive positioning.Develops and implements requirements to achieve URAC compliance and uphold NCQA 2025 standards.Spearheads an overhaul of data extract functionality to improve customer experience and operational efficiency.Oversees the end-to-end product lifecycle, including scope definition, backlog management, stakeholder engagement, regulatory optimization, and collaboration with Engineering, Marketing, Sales, and Regulatory teams.

Ignites passion for change in the world of wellness by helping individuals achieve their wellness goals by focusing on physical health, fitness, and overall lifestyle improvement.Develops tailored exercise and wellness programs based on clients’ goals, fitness levels, and preferences.Addresses mental and emotional challenges to encourage sustainable lifestyle changes and positive habits.Tracks progress through assessments and feedback while motivating clients to stay on course.Educates clients about exercise techniques, the benefits of physical activity, and sustainable health practices.Incorporates stress management, mindfulness, or other wellness techniques to support overall well-being.Empowers clients with tools and knowledge for independent maintenance of health and fitness goals.

Spearheaded the development of the Analytics platform, creating the first official roadmap and garnering internal and external support.Managed end-to-end product lifecycle, including scope definition, backlog management, and cross-functional coordination.Implemented a specialized standardized reporting package, enhancing data analysis capabilities.Engineered a specialized report anticipating performance relative to the latest CMS severe hypoglycemia and severe hyperglycemia measures.Collaborated with data scientists and engineers, ensuring alignment with clinical research principles.Drove business impact and tracks success criteria through robust performance metrics, such as OKRs and KPIs to measure success and continuously enhance product offerings.Presented at internal and external events, contributing to product messaging and launches.

Worked as sole employee alongside CEO and founders of SkyPoint Care, subsidiary of SkyPoint Cloud, driving realization of productWrote job descriptions, conducted interviews, and hired clinicians and staff; Onboarded sales/advertising and branding partners, leading product development and requirements, and development of product messaging, content strategy, marketing & sales readiness contentIdentified key differentiators amongst competitive landscape, driving leadership in the marketplace

Dictated design and integration of an in-house single sign-on service for all eligible SaaS symplr products in an in-house single sign-on service for all eligible SaaS symplr products in an agile and pragmatic environment, effectively managing cross-functional teams to ensure project plan and scope were realizedLed pivot from Crystal, DevExpress, and SSRS reporting to PowerBI as a new, enterprise-wide reporting solution; Directed strategy and execution of rebuilding standard reports, custom reports, and visualization graphicsOne of two Aha! Administration and Governance officers who ruled standardization of Aha! and Azure DevOps integration, including management of user privileges, ideas portals, integration setup, and education and utilization of Aha! as our product feature planning solutionIdentified need for and spearheaded development of an internal educational program covering the functionality and configuration of symplr provider data management modulesGathered key performance indicators among each tier of the organization and officiated use for building insights through in-house analytics platform

Owned cloud-based product development in an agile environment, effectively managing cross-functional teams to ensure project plan & scope are realizedComfortable and experienced with sequel, HL7, and HTMLCreated wireframes and collaborated with user interface/user experience designers to create both low and high-fidelity mock-upsIdentified product gaps, wrote product requirements to deliver minimum viable product through epic/feature creation in JIRA, managed SWM, BUG, & Enhancement tickets with sprint and release cycles, & strategized current vs. future-state functionality Partnered with & demoed product functionality to all levels of clients, stakeholders, and focus groups across organizational linesLed ONC certification of product and software implementation of 3rd party vendors (eFax, IMO Medical Terminology, West Patient Reminders, Smart Pay Patient Payments, & Open RCM) Acted as the Go-To Market product management point of contact, communicating with Marketing, Sales, Customers, Development, and Professional ServicesDeveloped a PulseCloud Knowledge Sharing program, driving the education of implementation & support teams about features being implemented into each release of the productWorked at a high level with Data Migration to organize and prioritize processes, interpreting data and communicating needs with key players as necessary

Consulted in design, configuration and trouble-shooting within the appropriate tools used by HealtheRegistries, HealtheCare, and HealtheProgramsCompleted and communicated status updates of tasks and project plans to appropriate Client and Cerner project team membersEffectively identified, prioritized and escalated issues to reach timely resolutionGrew solution knowledge continuously through certification, work-based practicums, knowledge transfer events, research and presentation, and coaching/mentoring opportunitiesEstablished and maintained relationships at the appropriate level between Cerner and ClientAreas of expertise include: - Configuration, presentation, and strategic planning of EHR solutions and workflows through utilizing nursing background; specifically skilled in Computerized Physician Order Entry (CPOE) and Ambulatory Workflow- Translation and training of complex analytical and technological processes to client staff and team members

Configured, validated, and delivered the cloud-based electronic health record (EHR) client solutions with client and project team membersLed project Kickoff, Train the Trainer, Training for Nuance Management Console and Device Provisioning, and weekly callsTrained and coached both associates and clients on use, build, and maintenance requirements for the PowerChart Touch applications (Inpatient, Ambulatory, Message Center, Camera Capture, InstaNote, Surgery, Cardiology, Neurology, Orthopedics, Urology, and Gastrointestinal)

Evaluate and configure software and hardware solutions, including the SaaS based electronic health record (EHR) client solution, to ensure readiness for client interface and use; prioritize, escalate and resolve critical errors; analyze and identify risks and propose mitigation strategies to leadership. Mentor and coach new associates; acts as a liaison between Cerner delivery teams and service delivery center.On-site and remote training for clinical and maintenance staff on interface and use of various solutions by presenting and facilitating training sessions and related events.

Worked directly with client administrators and client-identified physician leaders (remote and on-site); provided venue support, consultation, training, and facilitation of meetings and events. Strategized, configured, delivered, and tested the client EHR with clients and team members.

Provided direct patient care according to patient care plan and individual needs; administered prescribed medications, treatments, and nursing measures. Fostered relationships between patient, agency, and healthcare team; analyzed and facilitated most appropriate and strategic care through communication with agency and healthcare team.

Provided basic patient care assigned by nursing staff within the Cardiovascular ICU (9 bed), including ADLs, admissions, transfers, discharges, blood glucose testing, ambulating, foley catheter removal, dressing changes, equipment management, patient comfort.