Elizabeth Landers Email & Phone Number

Fort Collins, CO, US

Centennial, CO

Fort Collins, Colorado Area

Greeley, Colorado

- Launched new Home Warranty account with STARTEK in Q3 2014. Responsible for overall operational management and performance results for 50-100 FTE, in Customer Service and Claims Management. - Manage all aspects of day-to-day operations including workforce and project management, financial planning, quality, sales, and efficiency KPIs, employee.

Fort Collins, Colorado

Primary responsibilities are to act as a support resource and liaison for Qualfon’s executive, client management and service delivery teams, with the goal of improving client relationships through thorough development of client communications, proposals, process and strategy documentation, contracts and more. This position works closely with the VP of.

Fort Collins, Colorado

- Responsible for Operational Management and overall business results for four lines of business - Manage all aspects of day-to-day operations including scheduling, forecasting, efficiency, customer satisfaction, quality and sales metrics, incentive management, invoicing, gross margin management, and employee and client satisfaction. Set expectations for.

Fort Collins, Colorado Area

- Responsible for day-to-day management of a team of 20 to 60 front line employees.- Drive improved performance through coaching on quality, customer satisfaction, conversion rates, efficiencies, and schedule adherence.- Managed Verification Auditor team, to ensure compliance with Federal regulations following the implementation of the CARD Act and the.

Fort Collins, Colorado Area

- Supported front-line employees with real-time assistance, problem resolution, and SME knowledge. Drove customer satisfaction, sales, employee engagement and morale.

Bachelors Studies

Activities and Societies: Volunteer at 90.5 KCSU Public Radio.

Associates Studies