Liz Chavez Email & Phone Number

• Implement human resources programs, including talent acquisition, staffing, employment processing, compensation, health benefits, training and development, records management, succession planning, semi-annual performance reviews, employee relations and retention, compliance, and labor relations. • Ensure all people operations are carried out in an appropriate, cost-effective way. • Improve people operations management systems, processes, and best practices. • Oversee all recruiting efforts and the orientation/onboarding process. • Improve manager and employee performance by identifying and clarifying problems, evaluating potential solutions, implementing selected solution, and coaching and counseling managers and employees. • Complete special projects, including company-wide rocks, by clarifying project objectives, setting timetables and schedules, conducting research, developing and organizing information, and fulfilling transactions.• Develop and administer various human resources plans and procedures for all company personnel, prepare and maintain handbook on policies and procedures, and reevaluate policies for cost-effectiveness. • Act as primary point-of-contact for employees and contractors on all HR matters. • Manage issues of an escalated and/or sensitive level and work collaboratively with the C-Suite team.

Orlando, Florida, United States

• Led the TA team for a fast-growing SaaS organization by providing situational coaching and managing all aspects of delivery while continuing to carry a heavy personal req load across business functions for critical openings• Developed and implemented scalable processes for the recruiting workflow and provided ongoing reporting of progress and key metrics to hiring managers and leadership• Worked closely with the SVP of Talent to develop corporate recruiting strategies to identify top talent and provide guidance on industry trends and market data• Partnered with Marketing to help develop and execute recruitment marketing strategies

Orlando, Florida, United States

• Owned the full cycle of recruitment from start to finish including intake, sourcing, scheduling, interviewing, offer negotiation, and closing top talent across the SaaS organization• Contributed to and implemented a strategy around building solid pipelines to proactively source diverse candidates through job boards, social media websites, referrals, networking, and utilizing LinkedIn Recruiter• Built solid relationships throughout all levels of the organization as well as with candidates and vendors; partnered with leaders to identify the compensation, knowledge, skills, experience, and other requirements for each position• Worked collaboratively with hiring teams to fill key mid to senior level roles across the business org including within HR, Sales, Customer Success, Professional Services, Accounting, Finance, Product & Technology, and Marketing• Influenced candidate selection decisions according to organizational practices, policies, and business priorities• Establish data-driven processes, tools, and tactics for the selection of the strongest candidates• Utilized an applicant tracking system (iCIMS) to source, track candidates’ progress, and gather data

Maitland, Fl

• Full cycle recruiter focused on direct hire, permanent placement job opportunities nationwide • Top performer on the team while working on staff to director level roles for healthcare companies• Skilled at building strong booleans, strategic sourcing utilizing many platforms, and cold calling• Consistently delivered results by finding top talent to close hard-to-fill requisitions • Participated in qualifying new job openings including clarifying the hiring manager’s needs and desires• Learned individual clients and formed relationships to deliver long lasting candidates to fit their needs • Collaborated on team training by creating training materials, working with leadership to drive results, and participating in one-on-one training and shadowing with new recruiters • Consistently selected to interview potential internal candidates for the organization • Conducted candidate sourcing and interviewing on a wide variety of job opportunities including clinical and non-clinical roles from the staff level to CEOs • Partnered with Account Managers on generating leads for business opportunities as well as reviewing and submitting qualified candidates • Sourced candidates through LinkedIn and LinkedIn Recruiter, social media outlets, ZipRecruiter, Monster, CareerBuilder, Indeed, ZoomInfo, internal applicant tracking system (Bullhorn), and cold calling • Conducted thorough prescreens, resume coaching, interview preparation • Represented the organization at conferences and networking events to build relationships with clients

Orlando, Florida Area

• Managed West Elm Orlando's social media including Instagram and Facebook• Increased @westelmorlando followers from 3,282 to 6,000+• Transferred from Jacksonville into a Sales Associate role and then quickly transitioned to Social Media Coordinator in July 2016

Jacksonville, Florida Area

• Managed various aspects of the store including associates and business• Responsible for meeting sales goals for the store• Set sales and other goals for associates, assigned tasks and followed up through completion• Planned events and led a team to execute them to the highest level• Handled a myriad of customer issues and ensured customer satisfaction

Winter Park, Florida

• Assisted in managing 20+ properties and associations in Central Florida• Responsible for invoicing tenants, collecting payments and paying all bills• Prepared monthly reports for owners• Responsible for troubleshooting any issues that arose day to day and brought them to a resolution• Entrusted with responsibilities that required a high level of accuracy• Able to complete a variety of tasks in a fast paced working environment• Quickly learned QuickBooks and Propertyware software programs

Jacksonville, Florida, United States

• Delivered dynamic presentations in high school classrooms• Consistently exceeded all goals set for the role• Earned Top Achievers and President's Club two years in a row• Managed territory with a marketing plan• Conducted cold calls and outreach into schools to schedule all appointments• Represented The Art Institutes in multiple venues• Responsible for mentoring High School Representatives• Promoted from High School Representative (2007)

Jacksonville Children's Commission• Created and edited press releases• Conducted media audits• Participated in communication team meetings• Assisted in event planning

JaxParks / Aquatics• Conducted interviews with potential employees • Hired, supervised, and evaluated employees• Developed schedules for employees and camps• Consistently met budget expectations• Attended weekly manager meetings• Managed during the summers and trained throughout the year• Promoted from Assistant Manager (2004)

• Advised students regarding career issues• Worked with staff to ensure each student received the help they needed• Attended UNF open houses to recruit high school students