Liz Mallon is a Customer Service Classic Optical at Classic Optical.
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Customer Service RepresentativeClassic Optical Nov 2023 - PresentUnited States -
Senior Customer Experience Advocate LeadThings Remembered 1997 - PresentNorth Jackson, Ohio, United StatesCustomer service and experience advocate lead with more than 15 years’ experience delighting customers with timely, accurate and personable service. Key achievements include ensuring department runs efficiently and working to resolve customer concerns.• Lead team responsible for customer service for North America’s leading retailer of personalized gifts• Creatively solve customer issues and provide resolutions to achieve the highest level of customer satisfaction• Create environment of service excellence for customers -
Customer Service RepresentativeThings Remembered 1999 - 2022North Jackson, Ohio, United States• Assist customers in finding the right gift and personalization to help celebrate every occasion• Answer call center phone calls through Nextivia phone system• Use Zendesk system to answer chats and emails from customers• Manage orders in JDA CFM• Engage with customers through social media -
Distribution Center AssociateThings Remembered 1997 - 1999North Jackson, Ohio, United States -
Assistant Department ManagerBest Products 1980 - 1997Niles, Ohio, United States• Manage department within an American catalog showroom retail store• Assist customers in selecting items to purchase• Receiving and entering truck manifest• Ticketing and setting up stock• Teammate scheduling• Areas of focus: jewelry, electronics, cameras, sporting goods, toys and household items
Liz Mallon Education Details
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Trumbull Business SchoolAdministrative Assistant And Secretarial Science, General
Frequently Asked Questions about Liz Mallon
What company does Liz Mallon work for?
Liz Mallon works for Classic Optical
What is Liz Mallon's role at the current company?
Liz Mallon's current role is Customer Service Classic Optical.
What schools did Liz Mallon attend?
Liz Mallon attended Trumbull Business School.
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Elizabeth Mallon
Global Recruitment Marketing Strategic Partnerships, Publicis SapientWashington Dc-Baltimore Area4tmp.com, gmail.com, sapient.com, publicissapient.com -
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