Liz Dean, Ms, Pmp, Dassm Email & Phone Number

Washington, Dc, Us

Washington Dc

Washington D.C. Metro Area

Greater Detroit Area

- Maintains responsibilities held under Web Administrator title. - Acts as a functional liaison between communications team and vendor technical team, developing and translating requirements to meet institutional needs.- Oversees vendor efforts and interfaces with users and stakeholders to strategize usability solutions to ensure a successful school-wide website redesign.- Manages the expectations of teams and stakeholders throughout the lifecycle of the website redesign project via presentations and weekly meetings. - Project manages all change management needs, including researching for best practices, creating documentation, and leading trainings on new processes.- Produces web governance documentation and applies best practices to ensure consistent strategies and quality content across the SOE’s entire website.- Serves in Dean-appointed position on the Education Diversity Advisory Committee, which advises university leadership on policies and practices related to diversity, inclusion, justice, and equity.- Serves on hiring committees and interviews potential faculty and staff members while implementing protocol and policies established to ensure a diverse and equitable hiring process.- Chairs the SOE’s Community Engagement Committee, which organizes staff, student, and faculty development activities and volunteer opportunities.

- Managed the SOE’s website, which has an average of 140,000 monthly pageviews, ensuring consistent usability and 508-compliance acrossthe site.- Designed, built, and deployed significant portions of the SOE’s website.- Used HTML, CSS, Bootstrap, and JavaScript to create pages outside content management system limitations. - Managed the SOE’s FootPrints ticketing system and responded to daily requests and inquiries from faculty, students, and staff pertaining to the website and email marketing inquiries. - Used MailChimp to write and design weekly, monthly, and yearly newsletters sent to U-M SOE staff, faculty, students, alumni, and community members.- Trained staff, faculty, and students on email and web marketing best practices using ExpressionEngine Content Management System and MailChimp.- Conducted stakeholder interviews and analyzed responses to determine business goals of website redesign project.- Created personas to determine primary website audience and evaluated potential future requirements.

- Served as a functional liaison between clients and technical team, developing and translating requirements to meet business needs.- Consulted on user interface best practices and provide recommendations for optimal user navigation and interaction.- Produced and developed content on all client-facing websites, including www.childwelfare.gov, www.acf.hhs.gov/programs/cb, and https://capacity.childwelfare.gov.- Managed all client-facing websites using both Drupal and Mura Content Management Systems, ensuring 508-compliancy across the board.- Coordinated with clients, consultants, and team members to guarantee consistency across all client-facing websites.- Wrote and edited content featured on client-facing websites as well as technical documentation on process that is both used internally and shared externally to clients and stakeholders.- Monitored SEO analytics on all client-facing websites using Google Analytics and WebTrends.- Provided user experience guidance and translated client needs to developers throughout the development of The National Foster Care & Adoption Directory App available on both ITunes and Google Play Store.

- Served as Webmaster for www.stevieawards.com, an international website that receives 2 million visits annually.- Coordinated with media, consultants, manufacturers, and clients nationally and internationally.- Oversaw the development, launch, and maintenance of an international website hosted in seven languages.- Managed the Stevie Awards online store, http://stevieawards.myshopify.com, including website development and maintenance.- Supervised the development and upkeep of the Stevie Awards App available on both ITunes and Google Play Store.

- Served as main content writer and editor for an international blog, which receives over 11,000 visits annually.- Launched social media outreach campaign, which doubled the company’s Facebook following and tripled Twitter followers.- Wrote press releases that were distributed both nationally and internationally.- Directed external consultants in the design, preparation, and fulfillment of national and international direct mailing campaigns.

- Produced website content and monitored all website and online publications for www.score.org.- Led content migration for website redesign, which received more than 350,000 visits per month.- Marketed and facilitated weekly webinars on small business topics for 1,500-3,000 registrants.- Led nationwide initiatives and developed email marketing outreach campaigns that reached nearly 300,000 people.

- Developed social media outreach resulting in substantial growth.- Acted as Project Manager of national rebranding efforts including both internal and external materials.- Ensured brand consistency across all social media channels and integrated direct response across online channels.

- Developed and enforced dormitory policies, trained new Resident Advisors, and budgeted and managed hall finances.

Micromasters, User Experience (Ux) Research And Design

Master'S Of Science, Human-Centered Computing

Ba, Media & Communication, Religion Studies

Activities and Societies: • Muhlenberg College Varsity Women’s Volleyball • Phi Mu Member- National Sorority • Alpha Phi Omega Member.