Lizzy Farrey-Luerssen Email & Phone Number

Manitowoc, Wi, Us

Manitowoc, Wisconsin, United States

-Plans, designs, writes, and manages all institutional social media marketing. Increased Facebook and Instagram reach in 2023 by 519% and 117%, respectively.-Represents institution at community events, building partnerships with other local businesses and organizations, as well as increasing visibility and visitorship.-Serves as the institution’s primary accessibility coordinator, ensuring access for all. Successfully implemented the institution’s participation in the nationwide Museums For All program, removing financial barriers for guests.-Played a key role in reviving the Education Department after a COVID-19 pandemic-related program hiatus. Coordinated and provided programming for over 4,000 youth and adult education experience participants in 2023.-Provides exceptional customer service for the institution’s approximately 40,000 annual visitors. Responsible for training new employees and volunteers on best practices, cash handling and register management, and ensuring department standards are maintained.-Provides guided tours of submarine USS COBIA for all ages, interests, and abilities. Responsible for guest and vessel safety during 45 minute tours.-Served as interim Overnight Program Coordinator between October 2023-January 2024. Successfully streamlined reservation processes, provided updated training materials for program staff, and increased the number of full bookings per weekend.

Whitewater, Wisconsin, United States

• Managed outreach, including website and social media accounts• Operated as a liaison between museum staff, volunteers, board members, & public• Responsible for supervising student interns and assigning work• Maintained collections and membership databases

Whitewater, Wisconsin

• Cataloging and organizing collections• Object preservation• Display/exhibit development

Whitewater, Wisconsin, United States

• Delivered front-line customer service to ensure that customers’ needs are addressed quickly and efficiently for maximum customer satisfaction• Produced marketing content for social media and coordinates in-store promotions• Responsible for employee training and ensuring that employee standards are met

Whitewater, Wisconsin

• Supported academic faculty by completing projects in an efficient and timely fashion• Responsible for the on-campus promotion of department events and programs• Operated various types of office equipment (copier, duplicator, scanner, etc.)• Abided by FERPA standards in regards to students' academic records and files

Whitewater, Wisconsin

• Provided administrative & research support for faculty projects• Worked independently while meeting both faculty deadlines and expectations• Assisted Dr. Karl Brown with his projects on the history of stem rust (a cereal crop disease) eradication efforts in the U.S. as well as another project involving Prohibition enforcement in Wisconsin.

Janesville, Wisconsin

• Responsible for the timely and accurate return of materials to their proper locations• Assisted patrons with locating materials and other information• Trained new shelvers on the Dewey Decimal System, as well as on library policies and procedures• Frequently worked with pulling hold requests, checking in materials, processing "problem" items and assisting with library-sponsored programming